What are the responsibilities and job description for the Medical Collections Representative position at Mindpath Health?
About the Role:
Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve.
As a Collections Representative (Remote in AZ, TX, NC, SC, or FL), you will be responsible for ensuring timely collections, accurate payment posting, and communicating with our clients about their accounts. This position is critical to ensuring payments are recorded and reconciled. Are you able to exercise sound judgment and discretion with a high level of professionalism and customer service? If so, this may be a great opportunity for you.
Shift Schedule: 8:30am - 5:00pm PT/ 10:30am - 7:00pm CT/ 11:30am - 8:00pm ET
Qualifications:
- High School Diploma or equivalent
- Minimum of two years of billing experience in medical setting.
- Minimum of one-year experience within the Hospital Collections Revenue Cycle setting
- Minimum of one year of demonstrated customer service skills (within a healthcare setting preferred).
- Experience with electronic health records; preferably NextGen.
The Benefits
We offer a robust benefits package to include:
- Medical, Dental, Vision, and EAP
- LTD/Life Insurance
- 401k with employer match
- PTO accrual starting at 15 days per year
- Paid Parental Leave
- Tuition Reimbursement Program
About Mindpath Health
Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve. As a national leader in mental health services, we are reimagining care delivery, reaching patients and focus on clinical excellence. With a team of more than 500 mental health clinicians, Mindpath Health provides a broad spectrum of psychiatry, interventional psychiatry (including TMS and esketamine) and psychotherapy care.
At Mindpath Health, we offer telehealth and in-person visits and coordinate care with primary care physicians and referring providers to ensure a focus on the total health. Mindpath Health is in-network with most major health insurance providers and has more than 80 locations across California, North Carolina, South Carolina, Florida, Texas, Arizona, and growing.
Join our community and discover how rewarding work can be!
Mindpath Health is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.
