Maintenance Associate

Mini Mall Storage Properties has experienced rapid growth since beginning operations in 2020, and our momentum shows no signs of slowing as we continue acquiring storage facilities across North America. We are dedicated to making storage simple, accessible, and convenient for all of life’s transitions and treasures, while staying focused on leading the industry and challenging traditional norms. 

Our mission is to deliver the Mini Mall Experience in everything that we do, with a strong focus on our Service, Brand, and Employee Experiences. Our team’s dedication is what enables us to deliver an exceptional service experience to our customers – both internal and external, uphold a high level of brand consistency, and foster a workplace culture of innovation, inclusion, and collaboration.  

Guided by our values of integrity, grit, customer focus, community, and safety and security, our goal is to work together to create a company where everyone is motivated to contribute to our shared mission. We are looking for someone to help us continue to redefine the self-storage industry, build lasting relationships with the communities we serve, and set new standards for our business. 

Join us in shaping the future of self-storage as we expand across North America, and create long-lasting, meaningful careers. 

As a Maintenance Associate at Mini Mall Storage, you will ensure the proper maintenance and cleanliness of our storage facilities. Your role includes cleaning, landscaping, pest control, snow removal, and maintaining brand standards. Additionally, you'll conduct security audits, report operational concerns and provide extra support as needed.

WHAT WILL YOU DO?

• Conduct regular walkthroughs, ensure units are cleaned and free of debris, and manage unit inventory.
• Light facility maintenance work including but not limited to door latch and spring repair, gutter cleanout and repair, lock cutting with grinder, fence repair, and gate maintenance.
• Ensure that the facility maintains brand standards, including lighting and security camera functionality, to enhance the overall customer experience.
• Perform security audits to safeguard the facility and tenants' belongings.
• Oversee landscaping and pest control activities to maintain a clean and pest-free environment.
• Perform snow removal during inclement weather to ensure safe access for customers.
• Identify and report operational and capital concerns to the appropriate channels for prompt resolution.
• Support in the preventative maintenance of the facility by tracking and raising future maintenance opportunities to the leadership team.
• Provide support to team members by assisting with customer payment processing as required.
• Assist with Lock reconciliation processes.
• Other job duties as assigned.

WHAT WILL YOU NEED?

• High school diploma or equivalent.
• Previous experience in maintenance, landscaping, or related field preferred.
• Attention to detail in unit inventory management and brand standards.
• Knowledge of security protocols and ability to conduct security audits.
• Ability to handle landscaping, pest control, and snow removal tasks.
• Reporting skills for OPEX/CAPEX concerns.
• Basic computer skills, including proficiency in Microsoft Office.
• Flexibility to work weekends or evenings as needed.
• Strong organizational and problem-solving abilities.
• Excellent interpersonal and communication skills.

 WHAT DO WE OFFER?

• We live and breathe our core values. We make a difference and have a positive impact on people. We act responsibility and hold ourselves, and each other, accountable. We are a community with a shared ambition to unify our teams and customers. We act deliberately, and always with integrity and compassion.
• With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring your whole self to work. There's no limit to the impact you can make. 
• We provide a competitive compensation package comprised of a group benefits plan, 401K matching program, and discretionary bonus program.  
• We are committed to a safety-first work environment.  

What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be — and bring — their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment. Should you require accommodation to participate fully in the recruitment process, please email peopleandculture@minimallstorage.com.

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