Christian Counseling Center Receptionist

A Christian group counseling receptionist typically works in a counseling or therapy setting that is faith-based, often supporting clients in their emotional, spiritual, and mental well-being. Their responsibilities blend administrative tasks with an understanding of the organization's values and mission, offering a welcoming environment that aligns with the principles of the Christian faith.

Common Responsibilities:

• Answering Phone Calls and Emails:
• Answer inquiries about counseling services.
• Provide information about available group sessions, schedules, and counselors.
• Offer basic guidance on how to proceed with appointments or referrals.
• Appointment Scheduling:
• Schedule individual and group counseling appointments.
• Maintain accurate records of appointment times and client information.
• Follow up with clients to confirm or reschedule appointments as necessary.
• Client Intake and Confidentiality:
• Collect personal, medical, and spiritual background information from clients (as needed) for counseling purposes.
• Ensure privacy and confidentiality in line with legal and ethical standards, particularly related to counseling.
• Handling Payments and Insurance:
• Assist clients with billing and insurance questions.
• Process payments and work with the financial department if applicable.
• Maintaining a Welcoming Atmosphere:
• Create a calm, welcoming environment for clients, ensuring it aligns with Christian principles of compassion, kindness, and support.
• Offer encouragement and resources, if appropriate.
• Organizing Group Counseling Sessions:
• Coordinate group therapy sessions, ensuring the availability of the counselor and that all participants are informed of session times and locations.
• Handle any administrative needs specific to the group dynamic (e.g., registration forms, attendance logs).
• Communication with Counselors:
• Serve as a liaison between clients and counselors, making sure that the needs of both are communicated effectively.
• Relay important messages from clients to the counselors and vice versa.
• Promoting the Counseling Service:
• Assist with organizing events, workshops, or prayer groups related to counseling or emotional well-being.

Skills Needed:

• Strong Communication Skills: Both verbal and written communication are key to interacting with clients and counseling staff.
• Organizational Skills: Ability to manage appointments, records, and follow-up tasks in an efficient and detailed manner.
• Empathy and Compassion: The role requires a gentle, empathetic approach to clients, particularly in a Christian setting where emotional support is a key component.
• Confidentiality and Integrity: Handling sensitive information with respect for privacy is crucial.
• Knowledge of Faith-Based Practices: Understanding Christian principles and being able to integrate those principles into daily tasks and interactions.
• Administrative and Computer Skills: Familiarity with scheduling software, office equipment, and general office procedures.

Job Types: Full-time, Part-time

Pay: From $11.00 per hour

Expected hours: No less than 20 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to Commute:

• Abilene, TX 79605 (Required)

Work Location: In person

Salary : $11