Beverage Server

JOB SUMMARY
Prepares and serves nonalcoholic and alcoholic beverages to members and guests in member dining rooms and designated rooms throughout the Club.

1. Member/Team Relations

• Put members first - go above and beyond their expectations to satisfy their needs and provide the

highest quality service.

• Always convey a professional attitude and demeanor towards club and team members.
• Always treat club and team members with the utmost respect and dignity.
• Be sincere and hospitable in all dealings with members.
• Take personal responsibility for all member requests.
• Always maintain a positive attitude and look for positive outcomes in all opportunities.

2. Communication

• Maintain open channels of communication and be receptive to all departments and staff members.
• Write effectively and concisely.
• Convey oral messages clearly and concisely.
• Actively participate in all meetings.
• Ensure that the information needed to proficiently operate the club is disseminated and understood.
• Must maintain a positive attitude and be willing to support all programs and initiatives that have been communicated from the management team of the Club.

3. Planning, Organization and Administration

• Exhibit sound time management and organizational skills.
• Ensure the supplies needed to operate are properly stocked.
• Maintain an organized and clean work station that is member ready.

4. Employment Policies/Safe Work Environment

• Report all accidents to your supervisor immediately.
• Take pride in the club - report all damage or vandalism to club property.
• Report all safety hazards to your supervisor.
• Follow all Club policies and procedures as outlined in the handbook.
• Follow all departmental rules communicated by your supervisor.

5. Essential Job Functions

• Knowledge of Club liquor policies and procedures.
• Inspects bar prior to opening to ensure that adequate supplies are available, then stocks accordingly
• Follows set-up procedures
• Provide immediate attention to all members and guests upon arrival.
• Mixes, prepares, and serves drinks according to the recipes approved by Management
• Offer daily specials and takes orders.
• Recommend wine with evening meals when appropriate.
• Serves meals; place dishes by course in front of each person; serves from the left of each person.
• Observe diners to respond to any additional requests and to ensure member/guest satisfaction; replenish water, coffee, butter, etc. as necessary.
• Removes soiled dishes.
• Suggest and serves desserts, coffee and after dinner drinks.
• Present chits for signature.
• Keep tables, dining room and station clean.
• Assist in bussing and resetting of tables and rooms when necessary.
• Advise supervisor of any complaints as soon as they occur.
• Perform clean-up and closing duties as assigned by the Dining Room Manager.
• Attend pre-meal and event meetings.
• Prepare all chits correctly providing complete information and turns in signed chits at the end of each shift.
• Knowledge of Club liquor policies and procedures.
• Knowledge of Club menus in all dining outlets.
• Knowledge of Club liquor offerings.
• Has member/guest sign chits
• Reports complaints to a manager as soon as they occur
• Maintains and cleans equipment
• Cleans and locks everything according to prescribed procedures
• Delivers all beverages back to the appropriate place.
• Records beverages to reconciliation sheet after each event and gives to manager on duty.

• 
  Ability to lift at least 25 lbs
• Good knowledge of liquor and wine
• Good organizational skills
• Positive attitude and highly motivated
• High School diploma or equivalent
• Minimum of 2 years experience bartending
• Extremely strong communication skills using spoken and written words.
• Ability to stand on feet for extended period of time.