Media Technician Production Facilities

Description

SUMMARY:

MCAD is seeking a Media Technician – Production Facilities. This position is responsible for coordinating with the Media Technology Services Manager on maintaining MCAD’s Media Center equipment and studio circulation systems. This position provides primary support for the use of the college’s Sound Studio, Film Studio, Auditoriums 140 and 150, and provides technical support to individuals and classes using these facilities. The Media Technician must be sensitive to college needs, employee and student goodwill, and overall brand equity of MCAD as an employer and educational institution.

DETAILS: This is a full time, non-exempt position expected to work 35 hours a week. This position reports to the Media Technology Service Manager and is paid $23.00 hourly. 

TO APPLY: Please submit a resume and cover letter to https://recruiting.paylocity.com/recruiting/jobs/All/b0ccf9fc-c11e-4ce1-bb54-075eb5c74c59/Minneapolis-College-of-Art-and-Design. Priority will be given to those who respond by March 14, 2025.

PRIMARY RESPONSIBILITIES:

• Provide equipment circulation services to students, faculty and staff at the Media Center circulation window. 
• Ensure operation and maintenance of equipment and facilities. 
• Assist Media Center staff with troubleshooting, demos and in-house repairs. Assist with the coordination of off-site repairs. 
• Ensure operability of circulation equipment by direct inspection and/or verification and troubleshoot any concerns.
• Create equipment and kit documentation including labels, shelf tags, etc.
• Train and supervise circulation counter specialists. 
• Provide troubleshooting for classroom AV, studio and gallery installations, and auditorium equipment.
• Assist with software administration of Webcheckout, MCAD’s asset management system. Assist Media Center Manager to oversee the accuracy of the department’s equipment inventory database and hardware warranty tracking.
• Assist with the annual equipment inventory.
• Act as the first point of contact for MCAD live events.
• Assist with student exhibition consultations and AV event technician support.
• Work with other Media Center Technicians to draft and maintain online support documentation for exhibition and event equipment.
• Instruct patrons on Media Center policies and reservation systems.  
• Assist in the coordination and scheduling of large equipment checkouts.
• Assist in coordinating access and usage of MCAD’s Sound Studio, and Film and Video Studio, and their related equipment needs.
• Perform other duties as assigned.
• Represent MCAD’s vision, mission, and values.
• Create and embrace a community of equal opportunities and inclusivity.

Requirements

JOB REQUIREMENTS

EDUCATION & EXPERIENCE

• Bachelor of Fine Arts (BFA) in Media Art, Sound Technology, or other related fields, strongly preferred.
• Two (2) years customer service experiences, required. 
• Experience providing AV support for live events, required.
• Availability to work some nights and weekends for live events, required. 
• Demonstrated ability to be versatile and work with people in a service capacity in a high-volume, fast-paced environment, required.
• Two (2) years working in a Media Arts related field, strongly preferred.
• Professional experience managing physical inventories, and working with asset management systems, preferred. 
• Basic to intermediate knowledge of audio, video, presentation, and photography equipment, including troubleshooting and repair, preferred.
• Strong functional knowledge and experience using both analog and digital media technologies, preferred. 
• Experience using live streaming software like OBS, Google Meet, and Zoom, preferred.
• Apple and MacOS computer experience, preferred.
• Demonstrated ability to adapt effectively to daily evolving organizational systems, preferred. 
• Demonstrated interpersonal and technical communication skills, preferred. 

ENVIRONMENT: This position operates in a professional office environment. This position requires the ability and willingness to closely partner with team members and colleagues in other departments. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; lift equipment 25-50 pounds; and reach with hands and arms. Upon request, reasonable accommodation will be provided to successfully perform the essential functions of this job. 

BENEFITS: MCAD’s community of staff and faculty enjoy a dynamic, creative, and inclusive work environment. We offer a comprehensive benefits package which includes medical, dental, vision, HSA, FSA, and 403(b) retirement plans, commuter benefits, and employer paid basic life insurance policy, short term and long-term disability coverage.

MCAD promotes work-life balance with a 35 hour work week. Employees also receive 14 paid holidays, an additional two personal holidays, accrued vacation time, accrued sick time, summer days, and volunteer time off. In addition, after six months of service, full-time employees and their eligible dependents can receive tuition benefits at MCAD, as well as the potential to receive reduced tuition at more than 600 colleges nationwide.

BACKGROUND: Founded in 1886, Minneapolis College of Art and Design is located in the rich creative community of the Twin Cities. Recognized nationally and internationally for its innovative approaches to art and design  education, MCAD is home to approximately 800 students from 45 states and 15 countries. The college offers bachelor’s degrees in fourteen disciplines including arts entrepreneurship, design, fine arts, and media arts; one MFA; three online master’s degrees; and continuing education classes for all ages. Through the core curriculum, students focus on their careers and craft by learning technical and professional skills while developing their creative leadership capabilities. 

MCAD is especially interested in candidates from under-represented groups as well as individuals who have experience with diverse populations who can contribute to the diversity and excellence of the MCAD community. MCAD welcomes diversity of identity, experience, and thought. Members of marginalized communities are encouraged to apply.

Salary : $23 - $23