What are the responsibilities and job description for the Aquatics Attendant, Part-Time position at Minneapolis Park and Recreation Board?
Summary
The Minneapolis Park and Recreation Board (MPRB) manages aquatic facilities at the following locations: Jim Lupient and North Commons Waterpark, Webber Natural Pool, and Phillips Aquatics Center (PAC). We employ Attendants that are responsible for front desk admissions and maintaining a clean, safe, and fun environment for waterpark/ pool guests while providing excellent customer service.
- This position works between 25-40 hours per week, part- time. Varied working hours including 5:30am-9:30pm, Monday-Sunday.
- Must be able to meet work schedule and in-service training attendance standards (May through August).
Don’t miss this opportunity to be part of one of the premier park systems in the United States. Our picturesque lakes, neighborhood parks, recreation centers, and diversified programming make the park system an important component of what makes Minneapolis a great place to live, play and work!
What You'll Do
- Apply knowledge of the rules and regulations for the beach, waterpark, or pool.
- Assist with operations of the aquatics facility.
- Respond to basic public inquiries and direct concerns to the appropriate authority.
- Provide directions regarding the facility to guests and patrons.
- Direct patrons on how to properly use equipment and water slides.
- Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly guests and/or patrons.
- Ensure all wrist bands and other points of control and access are properly maintained.
- Record details of attendance, sales, receipts, reservations, or repair activities.
- Sell admissions and collect fees from customers.
- Communicate issues, concerns, incidents, and/ or safety risks to leadership.
- Monitor activities to ensure adherence to rules and safety procedures.
- Report any damaged or unsafe equipment to pool supervisor.
- Apply knowledge of admissions, group use permits, and emergency evacuation procedures.
- Demonstrate and support MPRB customer service standards.
- Uphold and enforce all MPRB aquatic policies and procedures.
- Attend all required in-service trainings held from May through August.
- Assist MPRB in identifying and addressing the park and recreation needs of underserved and under-represented communities.
What To Bring
Skills Crucial to Success In This Role:
- Good cross cultural communication skills and the ability to work with a diverse population.
- Ability to communicate effectively in English, both written and verbal.
- Ability to effectively communicate in both one on one and group settings.
- Outstanding customer service principles and practices and standards for a diverse customer base.
- Must be able to meet work schedule and in-service training attendance standards (May through August).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
- Ability to stand, walk, run, climb, balance, twist, stoop, squat, kneel, crawl, crouch, reach, grasp, feel, talk, hear, see, walk backward, walk on rough and/or uneven terrain, and climb ladders and stairs.
- Ability to lift and move up to 25 pounds daily.
- Ability to work outdoors in extreme summer weather conditions.
Additional Information
Selection Process:
- To apply for this position, applicants must complete an online application at www.minneapolisparks.org/jobs.
Please note that HR reserves the right to limit the number of people invited to successive testing events.
Minneapolis Park and Recreation Board- a great place to play, work and make a difference in the lives of others.
MPR123
You are eligible to receive sick and safe time per the Minneapolis City Ordinance and Minnesota Earned Sick and Safe Time, and will earn one (1) hour of sick and safe leave for every thirty (30) hours worked. Public employees will be enrolled in statutorily required Public Employers Retirement Association (PERA) pension contributions if/when eligible. This position is not eligible for other benefits.
