Medical Relations Officer

This position will facilitate relations between the medical and professional community throughout Minnesota and the Disability Determination Services (DDS). Medical Relations Officers recruit, develop, and maintain a panel of consultative exam providers to ensure the DDS has adequate resources to process disability claims in a timely and accurate manner. This position resolves problems with consultative examinations or treating medical vendors, including the investigation and handling of public complaints. Those in this position interface with vendors to ensure that requested medical evidence is received efficiently and accurately. Medical Relations Officers ensure effective billing from medical vendors so that payment to these vendors is timely, appropriate, and within federal and state guidelines. This position provides DDS presence at medical and social service conferences, professional meetings, and relevant public events throughout the state. Medical Relations Officers complete mandated medical oversight and other verifications and assist in the development of the DDS’s medical fee schedule.

This position is telework eligible and is occasionally required to be on-site at the St. Paul office. Staff are provided with the tools and equipment to be successful in a virtual work environment and may telework from anywhere in Minnesota or a neighboring state. Please note, the telework policy could change with notice based on business needs.

This posting may be used to fill multiple positions.

Minimum Qualifications

Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.

Current Disability Determinations Service employee with two (2) years of experience in evaluating complex Social Security Disability claims, and who are in a classification authorized to adjudicate Initial, Reconsideration, and Age 18 Redeterminations.

Applicants that meet the above minimum qualification will be further evaluated on the following:

• Experience with complex initial claims, Age Eighteen (18) Redetermination claims, Continuing Disability Reviews, Reconsiderations.
• Problem solving and analytical skills sufficient to identify and resolve discrepancies.
• Skills in multitasking and prioritizing work.
• Skills in interpersonal communication, human relations, and conflict resolution.
• Skills in providing presentations to a wide and varied audience.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.