Operations Director, Medical Services - Direct Care and Treatment Manager 4

Working Title: Operations Director, Medical Services

Job Class: Direct Care and Treatment Manager 4

Agency: Human Services Dept

• Job ID: 85076
• Location: Statewide
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 03/21/2025
• Closing Date: 04/04/2025
• Hiring Agency/Seniority Unit: Human Services Dept
• Division/Unit: DCT Support Services / Chief Administration
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: Yes, up to 20% for meetings
• Salary Range: $55.84 - $79.99 / hourly; $116,593 - $167,019 / annually
• Classified Status: Unclassified
• Bargaining Unit/Union: Managerial Plan 220
• Designated in Connect 700 Program for Applicants with Disabilities: No
  
  

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The Minnesota Department of Human Services (DHS) is seeking a qualified and enthusiastic individual to provide operational leadership, oversight, and direction for the Medical Services department of Direct Care and Treatment (DCT). DCT operates as a healthcare system in direct provision of care for vulnerable Minnesotans. It is the responsibility of this position, under the direction of the Chief Medical Officer for DCT (CMO) to work with many to ensure that the Medical Services department meets the objectives of ensuring excellent provision of care, operates with fiscal responsibility, and by carrying forward and managing strategic initiatives of the medical services team as well as the organization’s organized medical staff. ***Telework (Within Minnesota or neighboring 4 states: North & South Dakota, Iowa or Wisconsin) and flexible hours options are available. ***

Key responsibilities include:

• Provide operational leadership, oversight, and management for Medical Services
• Provide leadership and supervision to Medical Services Department’s employees: Central Preadmissions, Transitions Team, and Credentialing Department.
• Oversee the department’s quality of care and patient safety activities.
• Assess financial needs for the department, prepare and manage annual budgets and expenditures and plan for future needs.
• Exercise data driven oversight as to the efficiency and effectiveness of the health care network.
• Plans, develops, implements, and monitors medical staff strategic initiatives and programs for effective utilization of resources.
• Direct, manage and coordinate the work of staff overseeing;
• Provide direction, management, coordination, and execution of high priority, time-limited, and enterprise-wide projects
• The Direct Care and Treatment Mgr. 4 is a statutory unclassified appointment and serves at the will of the appointing authority***
  
  

Minimum Qualifications

5 years of healthcare administration or management experience in a hospital setting. Experience must include:

Experience must include:

• Organization management and planning skills to develop and operationalize a new business infrastructure, transition in resources from different sources, and guide groups through major change processes.
• Demonstration of strong business acumen, knowledge of healthcare business practices, and experience in making complex and difficult decisions
• Experience with budget management and knowledge of financial and management information systems
• Project management skills to achieve complex and far-reaching goals
• Knowledge of healthcare reform initiatives at the national and state level
• Strong written and verbal communication skills to foster effective partnerships with a variety of internal and external partners.
• Demonstrated experience leading large-scale measurement and analytics initiatives.
  
  

AND

• Bachelor’s degree in healthcare administration or related field.
• Certification in one of the following: Professional project Management (CPPM), PMP (project management professional), and/or CPD (certified project director)
  
  

Preferred Qualifications

• Master's degree in public health, healthcare administration, business administration, leadership or closely related field.
• Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.
  
  

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

Direct Care & Treatment (DCT) healthcare facilities require employees to provide documentation that they are free from tuberculosis (TB) through a blood test prior to employment. DCT does not accept TB skin testing.

How To Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Heidi Schurmann at heidi.schurmann@state.mn.us or 651-431-3464.

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance.

CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if they: 1) meet service requirements and have a verified service-connected disability rating of at least 30%; 2) provide qualifying documentation verifying the disability; and 3) meet all Minimum Qualifications identified in this posting. To be considered under this legislation you must submit all documentation before the closing date to: heidi.schurmann@state.mn.us.

About Human Services Dept

DHS operates a highly specialized behavioral health care system that serves people with mental illness, substance abuse disorders, and developmental and intellectual disabilities. This includes psychiatric hospitals and other inpatient mental health treatment facilities; inpatient substance abuse treatment facilities; dental clinics, group homes, vocational sites, and sex offender treatment facilities.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth
  
  

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Annual pay increases
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being
  
  

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
  
  

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
  
  

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.