What are the responsibilities and job description for the Visitor & Emergency Services Supervisor position at Minnesota Department of Natural Resources?
Working Title: Visitor & Emergency Services Supervisor
Job Class: Natural Resources Supervisor 2 Parks & Trails
Agency: MN Department of Natural Resources
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job Summary
Established in 1891, Itasca is the oldest state park in Minnesota and one of the first state parks in the country. Home to the Headwaters of the Mississippi River, the park is one of the top tourism attractions in the Upper Midwest. Itasca State Park operates 7 days a week with visitors on-site 24 hours a day during peak operations.
Itasca State Park is currently seeking a Visitor and Emergency Services Supervisor. This position exists to provide direct supervisory work in areas of moderate complexity in the management and operation of state parks, recreation areas, and outdoor recreation and natural resources management programs. It directs and administers division programs, activities, budgets, and rules. The position acts as the visitor services and emergency services supervisor in support of the entire Itasca District comprised of Itasca State Park, LaSalle State Recreation Area, and six Forest Recreation Areas.
Responsibilities Include:
Current (ONE YEAR) experience as a Natural Resources Supervisor 2 – Parks.
OR
Bachelor’s or advanced degree in natural resources management, parks and recreation, natural science, communications, public relations, business management, political science, public administration, social science, education, interpretation, or closely related field, and ONE YEAR professional or para-professional level experience in a natural resource setting, agency, or organization including supervisory or lead work responsibilities.
AND
Ability to treat employees inclusively in the areas of accommodation, scheduling, expectations, individualized resource needs, training, and development.
Conflict Resolution Skills/experience.
Writing skills sufficient to communicate work plans, proposals, and reports.
Oral communication skills sufficient to communicate work requirements to individuals and groups.
Organizational and administrative skills sufficient to organize diverse elements or work and perform tasks within administrative requirements.
Project management skills sufficient to ensure projects are organized, tracked, and completed on a timely basis.
Ability to work collaboratively and uphold the culture of respect.
Fiscal skills sufficient to administer budgets and track expenditures and/or income.
Ability to comprehend laws, rules, policies, and procedures.
Knowledge of natural and cultural resource requirements, including interpretive programs.
Understanding of safety requirements as they relate to working with a variety of equipment and machinery.
Word processing skills sufficient to draft memos, letters, etc.
Spreadsheet skills sufficient to create, modify, and manipulate spreadsheet data.
Ability to operate and maintain a variety of vehicles, shop, and office equipment.
Preferred Qualifications
Two (2) or more years managing budgets.
Two (2) or more years in Visitor Services or Emergency Services management.
Two (2) or more years of direct supervisory or leadwork experience (including work out of class experience) training, coordinating, and directing other staff, volunteers, or others on resource or recreation projects.
Experience with managing and responding to emergency situations, services, and safety practices.
Additional Requirements
Applicants must have the ability to meet the physical requirements and work in the environmental conditions of the position, with or without reasonable accommodations.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Candidates must be legally authorized to work in the United States without sponsorship for employment visa status (e.g. H1B status).
It is policy of the Department of Natural Resources that all candidates submit to a background check prior to employment. The background check may consist of the following components:
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about this position, contact Nettie Cole at nettie.cole@state.mn.us or 218-699-7202.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Paige Stanius at paige.stanius@state.mn.us.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
Job Class: Natural Resources Supervisor 2 Parks & Trails
Agency: MN Department of Natural Resources
- Job ID: 84442
- Location: _Itasca State Park
- Telework Eligible: No
- Full/Part Time: Full-Time
- Regular/Temporary: Unlimited
- Who May Apply: Open to all qualified job seekers
- Date Posted: 03/05/2025
- Closing Date: 03/25/2025
- Hiring Agency/Seniority Unit: Department of Natural Resources
- Division/Unit: DNR Parks & Trails Reg 1 / Itasca State Park
- Work Shift/Work Hours: Rotating Shift
- Days of Work: Varies
- Travel Required: Yes: Occasional travel for meetings and trainings
- Salary Range: $31.19 - $45.24 / hourly; $65,124 - $94,461 / annually
- Classified Status: Classified
- Bargaining Unit/Union: 216 - Middle Management Association/MMA
- FLSA Status: Exempt - Executive
- Designated in Connect 700 Program for Applicants with Disabilities: Yes
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job Summary
Established in 1891, Itasca is the oldest state park in Minnesota and one of the first state parks in the country. Home to the Headwaters of the Mississippi River, the park is one of the top tourism attractions in the Upper Midwest. Itasca State Park operates 7 days a week with visitors on-site 24 hours a day during peak operations.
Itasca State Park is currently seeking a Visitor and Emergency Services Supervisor. This position exists to provide direct supervisory work in areas of moderate complexity in the management and operation of state parks, recreation areas, and outdoor recreation and natural resources management programs. It directs and administers division programs, activities, budgets, and rules. The position acts as the visitor services and emergency services supervisor in support of the entire Itasca District comprised of Itasca State Park, LaSalle State Recreation Area, and six Forest Recreation Areas.
Responsibilities Include:
- Exercises authority in supervising staff and equitably administering labor plans and agreements.
- Administers and directs enforcement, emergency, visitor, and public relations services and activities.
- Assists with fiscal management, planning, policy development, and grant administration activities, in collaboration with others as needed.
- Assists with others to direct administration of resource management programs.
- Assists with design and implementation of development, maintenance, operational, real estate, and rehabilitation activities and programs.
- Administers and directs enforcement, emergency, visitor, and public relations services and activities.
- Assure responsibility for safety and accountability for safety performance so that employees perform tasks according to established safety procedures and reduce injuries and equipment damage.
- Conducts other duties as assigned.
Current (ONE YEAR) experience as a Natural Resources Supervisor 2 – Parks.
OR
Bachelor’s or advanced degree in natural resources management, parks and recreation, natural science, communications, public relations, business management, political science, public administration, social science, education, interpretation, or closely related field, and ONE YEAR professional or para-professional level experience in a natural resource setting, agency, or organization including supervisory or lead work responsibilities.
AND
Ability to treat employees inclusively in the areas of accommodation, scheduling, expectations, individualized resource needs, training, and development.
Conflict Resolution Skills/experience.
Writing skills sufficient to communicate work plans, proposals, and reports.
Oral communication skills sufficient to communicate work requirements to individuals and groups.
Organizational and administrative skills sufficient to organize diverse elements or work and perform tasks within administrative requirements.
Project management skills sufficient to ensure projects are organized, tracked, and completed on a timely basis.
Ability to work collaboratively and uphold the culture of respect.
Fiscal skills sufficient to administer budgets and track expenditures and/or income.
Ability to comprehend laws, rules, policies, and procedures.
Knowledge of natural and cultural resource requirements, including interpretive programs.
Understanding of safety requirements as they relate to working with a variety of equipment and machinery.
Word processing skills sufficient to draft memos, letters, etc.
Spreadsheet skills sufficient to create, modify, and manipulate spreadsheet data.
Ability to operate and maintain a variety of vehicles, shop, and office equipment.
Preferred Qualifications
Two (2) or more years managing budgets.
Two (2) or more years in Visitor Services or Emergency Services management.
Two (2) or more years of direct supervisory or leadwork experience (including work out of class experience) training, coordinating, and directing other staff, volunteers, or others on resource or recreation projects.
Experience with managing and responding to emergency situations, services, and safety practices.
Additional Requirements
Applicants must have the ability to meet the physical requirements and work in the environmental conditions of the position, with or without reasonable accommodations.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Candidates must be legally authorized to work in the United States without sponsorship for employment visa status (e.g. H1B status).
It is policy of the Department of Natural Resources that all candidates submit to a background check prior to employment. The background check may consist of the following components:
- Conflict of Interest Review
- Criminal History Check
- Education Verification
- Employment Reference / Records Check
- License / Certification Verification
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about this position, contact Nettie Cole at nettie.cole@state.mn.us or 218-699-7202.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Paige Stanius at paige.stanius@state.mn.us.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
- A sense of purpose in their work
- Connection with their coworkers and communities
- Opportunities for personal and professional growth
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
- Pension plan that provides income when you retire (after working at least three years)
- Employer paid life insurance to provide support for your family in the event of death
- Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
- Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
- Training, classes, and professional development
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
- A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
- Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
- Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
Salary : $65,124 - $94,461
