What are the responsibilities and job description for the IT Business Analyst - ITS4 or ITS5 position at Minnesota IT Services?
Working Title: IT Business Analyst
Job Class: Information Technology Specialist 4 or 5
Agency: Minnesota IT Services
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,800 professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Minnesota Office of Higher Education (OHE). MNIT OHE designs and supports large and complex database and reporting systems. The team leads the technical design of agency systems, business practices, and process automation.
The Business Analyst position exists to perform business analysis functions using a set of tasks and techniques to successfully act as a liaison among stakeholders in order to understand the structure, policies and operations of an organization and to be able to recommend solutions that enable projects to be successful and goals to be met. In particular, this includes participating in requirements gathering sessions to analyze, define and document business processes, software requirements, data management systems and development of specifications for technology initiatives.
The Business Analyst works as a liaison between IT and business representatives, analyzing business activities and translating them into solutions to purchase, implement, or develop. The Business Analyst works with development team members by guiding, consulting, and collaborating on the development, testing, deployment and adoption of solutions. The Business Analyst also communicates and consults with system user populations concerning system changes and coordinates implementation planning for changes and releases.
The incumbent will participate in and practice: Business Analysis Planning and Monitoring; Elicitation; Requirements Management and Communication; Enterprise Analysis; Requirements Analysis; and Solution Assessment and Validation using industry best practices for and generally accepted standards outlined in the Business Analysis Body of Knowledge (BABOK) (or equivalent industry standards and best practices) and by MNIT.
This vacancy is being posted at the Information Technology Specialist 4 and Information Technology Specialist 5 levels. Only one (1) vacancy will be filled, and the classification will be determined by the selected candidate’s qualifications.
This position is currently eligible for full-time telework:
Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here.:
Information Technology Specialist 4 level:
This position requires a minimum of four (4) years of experience in performing IT business analysis functions.
Experience must include:
Information Technology Specialist 5 level:
This position requires a minimum of five (5) years of experience in performing IT business analysis functions.
Experience must include:
Preferred Qualifications
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
How To Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about this position, contact us at MNIT.Recruitment@state.mn.us.
Connect 700 Program
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to MNIT.Recruitment@state.mn.us.
Veterans
To be considered for any Veteran's Status, you MUST indicate this on your application.
RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. You must:
Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
Job Class: Information Technology Specialist 4 or 5
Agency: Minnesota IT Services
- Job ID: 84487
- Location: St. Paul
- Telework Eligible: Yes
- Full/Part Time: Full-Time
- Regular/Temporary: Unlimited
- Who May Apply: Open to all qualified job seekers
- Date Posted: 03/08/2025
- Closing Date: 03/15/2025
- Hiring Agency/Seniority Unit: Minnesota IT Services
- Division/Unit: Office of Higher Education
- Work Shift/Work Hours: Day Shift
- Days of Work: Monday - Friday
- Travel Required: No
- Information Technology Specialist 4Salary Range: $36.52 - $60.24 / hourly; $76,253 - $125,781 / annually
- Information Technology Specialist 5Salary Range: $39.14 - $66.92 / hourly; $81,724 - $139,728 / annually
- Job Class Option: Business Analyst
- Classified Status: Classified
- Bargaining Unit/Union: 214 - Professional Employees (MAPE)
- FLSA Status: Exempt - Professional
- Designated in Connect 700 Program for Applicants with Disabilities: Yes
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,800 professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Minnesota Office of Higher Education (OHE). MNIT OHE designs and supports large and complex database and reporting systems. The team leads the technical design of agency systems, business practices, and process automation.
The Business Analyst position exists to perform business analysis functions using a set of tasks and techniques to successfully act as a liaison among stakeholders in order to understand the structure, policies and operations of an organization and to be able to recommend solutions that enable projects to be successful and goals to be met. In particular, this includes participating in requirements gathering sessions to analyze, define and document business processes, software requirements, data management systems and development of specifications for technology initiatives.
The Business Analyst works as a liaison between IT and business representatives, analyzing business activities and translating them into solutions to purchase, implement, or develop. The Business Analyst works with development team members by guiding, consulting, and collaborating on the development, testing, deployment and adoption of solutions. The Business Analyst also communicates and consults with system user populations concerning system changes and coordinates implementation planning for changes and releases.
The incumbent will participate in and practice: Business Analysis Planning and Monitoring; Elicitation; Requirements Management and Communication; Enterprise Analysis; Requirements Analysis; and Solution Assessment and Validation using industry best practices for and generally accepted standards outlined in the Business Analysis Body of Knowledge (BABOK) (or equivalent industry standards and best practices) and by MNIT.
This vacancy is being posted at the Information Technology Specialist 4 and Information Technology Specialist 5 levels. Only one (1) vacancy will be filled, and the classification will be determined by the selected candidate’s qualifications.
This position is currently eligible for full-time telework:
- Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in Saint Paul, Minnesota.
- Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.
Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here.:
Information Technology Specialist 4 level:
This position requires a minimum of four (4) years of experience in performing IT business analysis functions.
Experience must include:
- Skill in technical and reporting writing, public speaking, and the ability to communicate technical details to non-technical audiences.
- Experience in business process modeling, system development lifecycle (SDLC), and methodologies such as Agile, Waterfall, or Iterative development.
- Working knowledge of software development concepts, relational databases, data modeling, and reporting tools.
- Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
- Customer service skills that include active listening, empathy, and problem-solving.
Information Technology Specialist 5 level:
This position requires a minimum of five (5) years of experience in performing IT business analysis functions.
Experience must include:
- Skill in technical and reporting writing, public speaking, and the ability to communicate technical details to non-technical audiences.
- Experience in business process modeling, system development lifecycle (SDLC), and methodologies such as Agile, Waterfall, or Iterative development.
- Working knowledge of software development concepts, relational databases, data modeling, and reporting tools.
- Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
- Customer service skills that include active listening, empathy, and problem-solving.
Preferred Qualifications
- Familiarity with state and local government agencies, legislative development processes, and regulatory compliance.
- Knowledge of project management principles, including planning, risk management, and monitoring project deliverables.
- Proficiency in working with multi-system data, query languages (e.g., SQL, PL/SQL), dashboards, and reporting tools.
- Possession of relevant certification such as CBAP (Certified Business Analysis Professional), PMI-PBA (Professional in Business Analysis), or PMP (Project Management Professional).
- Experience with ERP, CRM, or other enterprise-level applications.
- Ability to mediate discussions, address opposing viewpoints diplomatically, and drive consensus.
- Understanding of solution assessment, validation, and testing best practices to ensure system integrity and business alignment.
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
- SEMA4 Records Check (applies to current and past state employees only)
- Criminal History Check
- Reference Check
- Social Security and Address Verification
- Education Verification
- Other legally required checks
How To Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about this position, contact us at MNIT.Recruitment@state.mn.us.
Connect 700 Program
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to MNIT.Recruitment@state.mn.us.
Veterans
To be considered for any Veteran's Status, you MUST indicate this on your application.
RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. You must:
- Meet all Minimum Qualifications identified in this posting.
- Meet all of the RSV criteria.
- Submit a copy of your DD-214 form by the closing date to: MNIT.Recruitment@state.mn.us.
- Meet service requirements and have a verified service-connected disability rating of at least 30%.
- Provide qualifying documentation verifying the disability.
- Meet all Minimum Qualifications identified in this posting.
- You must submit all documentation by the closing date to: MNIT.Recruitment@state.mn.us.
- Bidders: This vacancy is open for bids and all qualified applicants simultaneously. This vacancy will be filled in accordance with applicable union contract provisions. Current employees of Minnesota IT Services who are currently in an Information Technology Specialist 4/Business Analysis or Information Technology Specialist 5/Business Analysis position and who are eligible to bid and apply within the seven (7) day bidding period will be considered prior to filling the position via other means.
- Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office.
Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
- A sense of purpose in their work
- Connection with their coworkers and communities
- Opportunities for personal and professional growth
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
- Pension plan that provides income when you retire (after working at least three years)
- Employer paid life insurance to provide support for your family in the event of death
- Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
- Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
- Training, classes, and professional development
- Tuition reimbursement
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
- A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
- Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
- Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
Salary : $76,253 - $125,781
