Court Operations Associate, Washington County, Administrative Services/Financial Division

This exciting position involves delivering exceptional service to court customers, judges, and other court-related employees by performing administrative financial transaction monitoring . We are seeking individuals with a keen eye for detail, excellent communication skills, and the ability to thrive in a high-performance environment. As a Court Operations Associate, you will have the opportunity to work independently and in teams, using your judgment and available resources to handle a variety of administrative tasks. Join us in this impactful role and be part of a dynamic team dedicated to delivering outstanding service in the legal system.

WHAT YOU WILL DO

The following are examples of major job duties expected of this position:

• Performs independently the full scope of varied clerical court work relating to financial transaction processing in criminal, civil, probate, family, and juvenile case processing on the Minnesota Court Information System (MNCIS), Microsoft Office, electronic File & Service, SharePoint, and other related computer system.
• Uses attention to detail and basic math skills in processing financial transactions on judicial orders and reports.
• Performs end of day financial balancing for all financial transactions handled by operations staff for the day.
• Determines processing required and takes necessary action in accordance with court rules and procedures.
• Provides customer service regarding case outcomes, court procedures, forms and documents over the phone, via email, and occasionally at the public service counter.
• Assists internal and external customers with record dissemination and requests for documents and other information.
• Images court documents; checking scanned documents for proper documentation type and security classifications and ensuring all pages are scanned properly and are legible. Assures confidentiality in compliance with statutes and court rules.
• Reviews legal documents for completeness, adequacy, accuracy, and compliance with statutes and court rules.
• Reviews Minnesota Court Information System (MNCIS) and other reports and implements appropriate corrective actions.
• May perform duties related to court records, administrative duties, and jury operations, including speaking to large groups of the public.
Other administrative duties as assigned.

MINIMUM QUALIFICATIONS

The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today!

• High school diploma or equivalent
One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work. Additional education may substitute for experience.

WHAT YOU MUST HAVE

• Ability to work well under pressure in a high volume, fast paced work environment with excellent attention to detail and accuracy.
• Basic math skills.
• Ability to work in a team-orientated environment.
• Ability to communicate effectively, both orally and in writing.
• Ability to multi-task and balance responsibilities.
• Knowledge of customer service practices.
• Ability to work in an inclusive, multicultural and multigenerational environment that values diversity.
Ability to inspire trust, demonstrate confidence, and create a positive, change-capable culture that helps position employees for success.

NICE TO HAVE

• Knowledge of court procedures and policies, laws, legal terminology, and legal factors pertaining to the court.
• Knowledge of modern office practices and procedures, including using electronic computer systems.
• Ability to handle sensitive and confidential matters appropriately and in compliance with all applicable court rules, policies, and statutes.
• Ability to read and interpret detailed documents of varying types and complexity.
Knowledge of the organization, operation, function, and jurisdiction of the court.

WHAT YOU WILL BRING

• Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned
• Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner
• Knowledge of basic math
• Ability to communicate effectively, both orally and in writing
• Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment
• Skill in the operation of a personal computer, including electronic case management system and related applications and equipment
• Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch
• Ability to effectively support court users who have limited experience with the judicial system
• Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes
Well organized, detail oriented, and analytical

SUPPLEMENTAL INFORMATION

• This AFSCME-represented position is located in the Washington County Courthouse at 14949 62nd St. N. Stillwater, MN 55082
• Work is performed primarily in an office-setting, a public counter and/or in a courtroom.
• The expected hiring range for external hires for this position is $22.50 to $27.42/hr, based on qualifications, with a full future earning potential of $46,980- $71,848 annually.
• This position is non-exempt under the Fair Labor Standards Act.
• Core business hours are Monday - Friday, 8:00am-4:30pm. Initial days off: Saturday, Sunday, and Court Designated Holidays.