Forensic Case Manager, Hennepin, Psychological Services Division

Hennepin County District Court is seeking a knowledgeable and highly motivated Forensic Case Manager to provide exceptional support to the Fourth Judicial District Clinical Forensic Psychologists in the Regional Psychological Services Division.

The Forensic Case Manager is responsible for providing technical administrative assistance and case coordination to the Clinical Forensic Psychologists in the Regional Psychological Services (RPS) division of the Minnesota Judicial Branch. This role will function as part of a close team that works together to process all incoming referrals made to Regional Psychological Services. The case management team facilitates the completion of evaluations through researching and coordinating case information and records; managing case-related communications with stakeholders with the goal of enhancing departmental efficiency; using forensic knowledge and independent judgment to identify missing clinical information and data sources; and engaging in independent problem solving to locate necessary clinical information and facilitate the timely completion of evaluations.

This AFSCME-Represented position is classified as a Staff Generalist I, with a working title of Forensic Case Manager. The Psychological Services Division is located on the fifth floor of the Hennepin County Government Center at 300 South 6th Street, C-509, Minneapolis, MN 55487. This is a hybrid role, working both on-site and remotely, depending on business needs with typical hours between 8:00 a.m. – 4:30 p.m., Monday – Friday. A reliable internet connection will be required if working remotely .

The Minnesota Judicial Branch offers a comprehensive benefits package. A summary of these benefits is provided later in this posting. To learn more about benefits, click here .

Example of Duties

Examples listed below may not reflect all duties performed.

• Accurately complete administrative work in an office environment by performing high level referral processing, case related research and case management for the Psychological Services Division
• Provide excellent customer service and case related support by assisting and communicating with examiners, the court, stakeholders and examinees in a professional, courteous, and respectful manner to ensure psychological evaluations are completed in a timely and accurate manner.
• Coordinate, communicate, and collaborate with team members to ensure daily work assignments, evaluations, and special projects are completed efficiently and accurately.
• Contacting defendants ordered to undergo a psychological evaluation, or caretakers on their behalf, for the purpose of scheduling a court-ordered forensic interview and gather preliminary information while addressing any questions or concerns
• Complete the intake process for court orders through Examiner Resource Application (ERA), including verification of accuracy and completeness
• Effectively communicate with potentially distressed, hostile or psychiatrically ill defendants to resolve questions or provide information relevant to the purpose of the evaluation
• Utilize conflict de-escalation as needed according to department procedure, with the support of examiner staff when necessary

TYPICAL QUALIFICATIONS:

The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today! For education requirements listed, the equivalent number of years of related experience may serve as a substitute.

Minimum Education and Experience:

• Bachelor’s degree from an accredited college, university OR a combination of equivalent education and experience

Minimum Knowledge, Skills, and Abilities

• Demonstrated initiative and self-directed completion of work upon knowledge of expectations and goals
• Ability to multi-task, work well under pressure and work in a high volume, fast-paced work environment
• Demonstrated ability to exercise judgment and discretion in applying and interpreting administrative policies, procedures, guidelines and regulations
• Demonstrated ability to recognize, investigate and analyze a variety of administrative problems and to recommend effective solutions
• Ability to analyze, assemble and compile information for reports and client files
• Demonstrated ability to make independent decisions after considering all relevant rules, statutes, policies and procedures
• Ability to communicate effectively orally and in writing with internal and external stakeholders, including examinees who may be experiencing acute symptoms of mental illness
• Team-oriented, with a positive attitude and the ability to establish and maintain positive and effective working relationships
• Excellent attention to detail and accuracy
• Skill in using electronic document applications, such as Microsoft Office Suite, Google Docs, or Adobe Acrobat, with the ability to learn other, job related software.

Preferred Qualifications

• Bachelor's Degree in Psychology or related field OR a combination of equivalent education and experience working in a clinical, mental health or social work setting
• Forensic and clinical mental health knowledge
• Self-starter who displays a high degree of independent judgment and is comfortable taking appropriate initiative to obtain results
• Demonstrated ability providing a level of customer service that meets/exceeds customer expectation and satisfaction while complying with court policies and procedures
• Knowledge of legal processes (criminal and civil commitment)
• Familiarity with various forensic psychological evaluations
• Knowledge of MNCIS (Minnesota Case Information System) for successful research within MNCIS

SALARY:

The expected starting salary range for external candidates is $22.04 to $29.57 per hour ($46,019.52 to $61,742.16 annually). The full salary range for this position is $22.04 to $37.09 per hour ($46,019.52 to $77,443.92 annually). This position is non-exempt under the Fair Labor Standards Act and is eligible for State of Minnesota employee benefits.

SUPPLEMENTAL INFORMATION:

• This AFSCME-represented position is posted for bidding, internal, and external application simultaneously and will be filled in accordance with the AFSCME contract.
• Complete and submit your online application with resume and cover letter attached by February 19, 2025, at 11:59pm.
• Please contact our recruitment team with questions regarding this posting via email: 4th.human.resources@courts.state.mn.us; or phone: 612-540-6488.
• All employment offers are contingent upon satisfactory results of a criminal background check. An employment offer may be rescinded if the background check identifies job related convictions