What are the responsibilities and job description for the 9-1-1 Public Safety Telecommunicator position at Minnesota Limited?
The City of Eden Prairie is hiring for 9-1-1 Public Safety Telecommunicator
The Public Safety Telecommunicator answers citizen's call for help to fulfill the mission of the police and fire department to protect and serve. Â This position is responsible for simultaneously prioritizing calls for service, determining effective resources, and responding within set policies and procedures. Some of the responsibilities and areas of impact are: Â
The Public Safety Telecommunicator answers citizen's call for help to fulfill the mission of the police and fire department to protect and serve. Â This position is responsible for simultaneously prioritizing calls for service, determining effective resources, and responding within set policies and procedures. Some of the responsibilities and areas of impact are: Â
- Answers emergency and non-emergency calls, makes sound decisions for successful emergency management, formulates a line of questioning to effectively prioritize and dispatch resources to the public.Â
- Ensures officer safety through accurately documenting information obtained, disseminating relevant facts, and maintaining the status of all patrol officers and firefighters while on call.
- Supports the police and fire departments in the legal process by ensuring policies and procedures are upheld and followed; tracks and queries information to maintain an accurate CAD system for future retrieval; documents hazard and location history to provide better services.
