What are the responsibilities and job description for the Call Center Representative position at Minnesota Rusco?
Overview
Join Minnesota Rusco – A Top Employer in Home Remodeling!
Who We’re Looking For
- Independent and Goal-Driven: You thrive in a workplace where autonomy is valued, and you shine when working toward competitive goals.
- Persistent Problem-Solver: You enjoy overcoming challenges and helping customers, staying focused on tasks until they’re done right.
- Strong Communicator: You excel at warm, informal, and influential communication and ensure a positive customer experience.
Your Role
- Outbound Calls: Contact potential customers for Minnesota Rusco to schedule in-home appointments for our Sales Team.
- Continuous Learning: Stay updated on our home remodeling products to improve your success in securing appointments.
- Flexible Brand Ambassador: Take on additional hours representing our brand when needed.
What You Bring
- Experience in call center, sales, or customer service roles.
- A friendly, outgoing personality with the ability to connect with diverse customers.
- Strong focus and persistence in a call center environment, even during extended periods of stationary work.
- Detail-oriented follow-up to ensure tasks are completed accurately.
What We Offer
- Training $20 per hour, Regular Pay $18 per hour plus commissions and a monthly bonus
- Full-Time Schedule: Monday–Thursday, 10 am–6 pm, and rotating Fridays, 9 am – 4 pm, & Saturdays 9 am – 2 pm.
- Paid Time Off: Includes a floating holiday and your birthday as a paid holiday after 90 days.
- Growth Opportunities: Join our expanding Inside Sales Department with leadership opportunities on the horizon.
Who We Are:
Minnesota Rusco has been a trusted name in home remodeling since 1955. We’re built on the values of family, hard work, and commitment. These principles have earned us an award-winning reputation and continue to guide our mission. Our mission to create happy customers by empowering our employees to be the best version of themselves through shared values, ongoing training, and a positive environment.
Posted Min Pay Rate
USD $18.00/Hr.Posted Max Pay Rate
USD $20.00/Yr.Salary : $18 - $20
