What are the responsibilities and job description for the IT Support Technician position at Minnesota Service Cooperatives?
Position Type : Technology
Date Posted : 2 / 20 / 2025
Location :
Technology Support Services Center
Date Available : As soon as possible
Closing Date : 03 / 05 / 2025
District :
Rochester Independent School District 535
REPORTS TO : IT Support Supervisor
WORK YEAR : Full-time, 260 days per year; 8 hours per day; 8 : 00 a.m. - 4 : 45 p.m.
WORK CALENDAR : 260 day Calendar
CLASSIFICATION : ROPE - Technical, Non-Exempt : B-2-3
SALARY RANGE : $53,839 to $63,260 (Prorated based on start date)
Click link below to review the 2024-2026 R ochester O perations P rofessional E mployees Work Unit Agreement containing salary schedule.
ROPE Work Unit Agreement 2024-2026
BENEFITS : Benefits available for regular positions working an average of 30 hours per week.
Contact Employee Services @ 507-328-4280 for detailed benefits information. Make sure to reference the exact job posting.
If you have questions regarding a job posting, contact the Office of Human Resources @ 507-328-4253 or email kyhopper@rochesterschools.org.
Job Purpose :
Rochester Public Schools is seeking IT Support Technicians who are responsible, dependable, and committed to building a long-term career with us.
You must be a goal-driven team player with solid organizational skills and a keen attention to detail.
Essential Duties and Responsibilities :
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
- Assists customers, end users and operating staff with technical support of desktop computers, applications, tablets and related technology.
- Interaction with multiple levels of end users, managers, VIPs and local technical staff is required.
- Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines.
- Interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
- A good understanding of general IT services is required.
- Smart Hands" services and cooperation with subject matter experts to provide "eyes, hands and feet" in support of Networking Equipment, Servers, Telecoms and other IT related equipment.
Job Requirements : Minimum Qualifications :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required.
Job Requirements : Skills and Abilities :
Duties include (but are not limited to) :
Certificate and License Requirements :
Physical Requirements :
Commitment to Equity :
Rochester Public Schools is committed to diversifying its workforce to better reflect the community we serve. We believe the practices used in recruiting, interviewing, hiring, supporting, and promoting staff must include and honor, at every level, those who represent the diverse identities of our schools and community.
Common and Shared Accountabilities for All Positions
Employees of the Rochester Public School District #535 are expected to support the goals, model and promote an environment that is respectful for all, and work collaboratively with other staff to focus on the needs of the learner. A quality, customer focus that conveys a welcome attitude, an adaptability to change, and a desire for continuous improvement is also expected of all employees. In addition, staff are to respect confidential matters, encourage a safe and secure environment throughout the schools, and be dependable and accountable employees.
District Information : To learn more about Rochester Public Schools, visit www.rochesterschools.org
Salary : $53,839 - $63,260