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Patient Account Representative

Minnesota Urology P.A.
Bloomington, MN Full Time
POSTED ON 1/29/2025
AVAILABLE BEFORE 1/28/2030

Join Minnesota Urology as a Full Time Patient Account Representative and be part of an innovative healthcare team in Bloomington, MN! This onsite position offers you the unique opportunity to connect directly with patients, helping them navigate their medical billing needs with empathy and professionalism. If you thrive in a customer-focused environment and enjoy problem-solving, this role can be both rewarding and fulfilling. With a competitive pay range of $20.40-$27.29 per hour, based on a candidates medical billing experience, you'll be valued for your contributions.

Collaborate with a team that prioritizes customer-centricity and professional growth. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, Snack/Drink Room, Free Parking, Long Term Disability, and Short Term Disability. Dive into a career where every day presents new challenges and the chance to make a difference in patients' lives! Apply today!

Your day as a Patient Account Representative

As a Patient Account Representative at Minnesota Urology P.A., you will play a crucial role in managing patient accounts while ensuring a seamless experience for our clients. Your responsibilities will encompass a diverse range of activities, from addressing incoming business office inquiries to working on patient balance aging reports. You'll update patients' financial statuses and insurance information, post payments, and establish payment arrangements, all while providing outstanding service. Additionally, you will handle the processing of patient refunds and prepare payment deposits, both cash and check.

In this dynamic role, you will also oversee the Drug Assistance Program billing, coordinate Good Faith Estimates, and take on various related duties, making a significant impact on the financial well-being of our patients. Your problem-solving skills and empathy will shine as you navigate this vital position in our customer-centric organization.

Are you a good fit for this Patient Account Representative job?

To thrive as a Patient Account Representative at Minnesota Urology P.A., you will need a strong foundation in medical accounts receivable, with at least 3 years of relevant experience. Familiarity with third-party payors and a solid understanding of ICD-10 and CPT coding will significantly enhance your effectiveness in this role. While knowledge of the EMR and Athena systems is preferred, it's not a prerequisite for success. Beyond technical skills, your ability to demonstrate patience and provide exceptional customer service is paramount.

You will regularly engage with patients, addressing their inquiries and resolving issues, making empathy and clear communication essential traits for success. Your problem-solving capabilities will be crucial as you navigate and manage the complexities of patient accounts in a fast-paced, professional environment.

Knowledge and skills required for the position are:

  • 3 years of experience in Medical Accounts Receivable required.
  • Knowledge of EMR Athena system preferred but not required.
  • Experience with third party payors and familiarity with ICD-10 and CPT codes.
  • Demonstrated patience and excellent customer service skills.

Ready to join our team?

Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck!

Salary : $20 - $27

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