What are the responsibilities and job description for the Front Desk Receptionist position at Minnesota Women's Care?
Job Description
Job Description
Description :
Reception Responsibilities
- Maintains a warm, welcoming, and aesthetically pleasing atmosphere.
- Welcome each patient with a warm and friendly greeting.
- Provides excellent patient experience from time of check-in to check-out.
- Obtain accurate patient demographic information, patient registration, and insurance information.
- Maintain insurance email box, and transfer information to patient’s record as they are received.
- Secure and post payments for patient visits, including copay, retail products, and cash pay services.
- Answer telephone calls in a timely manner and assist with call center back log to avoid long wait times for patients.
- Create claims for self-pay services and products.
- Schedules patients follow up appointments as needed.
- Assist patients with general questions and provide them with accurate information upon request.
- Accurately receive and deliver messages.
- Accepts and signs for packages as needed.
- Ensure that medical documents are scanned and uploaded to patient’s charts in a timely manner.
- Reconciles payments at the end of day, performs other closing duties, as necessary.
- Performs tasks on the open / close checklist that is provided at each clinic.
- The ability to be flexible with opening and closing schedule to ensure coverage for the front desk.
- Performs other administrative related duties as assigned or requested.
Teamwork and Development
Requirements :
