System Administrator

MINNKOTA POWER COOPERATIVE

SYSTEM ADMINISTRATOR

Position Summary

Minnkota Power Cooperative is seeking applicants for a System Administrator at our headquarters in Grand Forks, North Dakota. System Administrator assists in documenting, implementing, and monitoring software and hardware systems within IT infrastructure, ensuring accessibility and security of the managed systems. This role is closely directed, task-driven, and performs routine technical work which does not require extensive previous experience. System Administrator builds skill proficiency while working on basic projects within the IT department.  This position supports NERC CIP compliance by executing tasks in accordance with published policies, procedures, and guidelines. System Administrator provides input for annual upgrade planning and budgeting.

The pay range for this position begins at $72,677 per year. Appropriate compensation will be determined based on a candidate's skills, education, and any previous relevant experience. 

Essential Responsibilities

• Enterprise Systems Infrastructure
  • Provide daily system support to ensure 24x7 availability.
  • Monitor and provide support for all client devices.
  • Provide information for hardware/software enhancements for performance and reliability.
  • Maintain a rotation schedule for assets.
    
    
• Cyber Security Alignment
  • Configure and manage user access controls
  • Ensure timely application of security patches and updates
  • Manage and secure mobile devices accessing the organization's network and data
  • Enforce the use of multi-factor authentication for accessing cooperative systems
    
    
• Active Directory Management
  • Create, modify, and delete user accounts, groups, and organizational units (OUs)
  • Develop, implement, and regularly update Group Policy Objects (GPOs)
  • Manage permissions and access controls for files, folders, and other resources
  • Use scripts and automation tools to streamline common administrative task
• End User Support and Technical Assistance
  • Monitor the department’s help desk for tickets.
  • Provide responses to Tier 2 support tickets and queries in accordance with SLAs.
  • Collaborate with Technical Support staff as an escalation point for support tickets.
  • Work with vendors to report bugs and monitor support requests through to resolution.

Organizational Competencies

• Safety
• Integrity
• Teamwork
• Innovation
• Reliability

Job Competencies

• Action Oriented
• Decision Quality
• Learning on the Fly
• Problem-Solving
• Timely Decision Making

Goals and Objectives

An employee filling this role is expected to meet changing and unique goals and objectives, as established by their supervisor, related to the broader area in which the employee is assigned.

Job Qualification Standards

Education and Training

• Position requires a 4-year degree in computer science, information systems, or other related area, or a 2-year degree with system administration experience.

Experience

• Windows and Linux Operating Systems experience preferred.
• Microsoft 365 Suite experience preferred.
• Experience preferred with systems administration including server-side development, VMware, Microsoft Active Directory, and server/storage systems hardware and architecture.

• Well-versed in installing Windows, software, applications, antivirus, patching, and change management.
• Able to manage time and priorities effectively.
• Proficient in working with end-users remotely and in person.
• Excellent analytical and problem-solving skills.

Physical and Mental Demands

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands:  While performing the duties of this position, the incumbent is primarily required to sit, stand, walk, stoop, bend, and frequently utilize a keyboard/computer. Specific vision abilities include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Mental demands: While performing the duties of this position, the incumbent will be required to problem solve, read, write, and analyze data, work under schedules and deadline pressure, present information to others, work independently, and use discretion and judgment for confidential or sensitive projects/issues.

Work Environment: While performing the duties of this position, the employee is exposed to an office environment indoors, and will travel outdoors to multiple locations dependent on work.

Benefits 

Minnkota Power Cooperative supports employees through a strong total compensation package that includes a competitive pay and benefits package, along with career growth opportunities. The cooperative offers: 

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Pension plan
• Life insurance and AD&D
• Disability insurance
• Paid leave: Holidays and floating holidays, Vacation, Sick leave
• Employee Assistance Program
• Flexible Spending Accounts for dependent care
• Educational assistance
• Membership in select professional organizations

Salary : $72,677