Intermediate Universal Banker

Position Summary/Purpose: 

Minnwest Bank is seeking a Full Time Intermediate Assistant Universal Banker for our Gibbon, MN location. The Intermediate Universal Banker is responsible for providing all Minnwest Bank customers with a professional and courteous customer experience, from sales to service. Develop understanding of bank products and services to provide options and solutions to satisfy customers’ financial needs. This position assists customers with requests related to opening new accounts, submit credit applications for consumer loans, and handle customer deposit transactions.  This position will also cross-sell bank retail and business products and services, as well as service existing account relationships. 

This position may require travel to various branches to provide adequate staffing coverage due to unexpected staffing needs as well as to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training. 

Duties and Responsibilities:

• Provide prompt and courteous customer service by identifying and recommending bank products and services to fulfill their needs. 
• Open new consumer and business deposit accounts, cross-sell bank products and services, and accurately prepare and process all deposit account paperwork for new and existing customer accounts. 
• Interact with customers to build relationships to promote and identify cross-selling opportunities to achieve individual, team, and organizational sales and service goals. 
• Process routine transactions such as but not limited to:
  • receiving checks and cash for deposits
  • verifying cash and endorsements
  • issuing receipts
  • issuing cashier's checks
  • cashing checks
  • paying out funds
• Complete Consumer loan applications for prospective loan accounts through Decision Pro and gather necessary documentation. Review loan files to ensure accuracy and completeness. Verify borrowers’ information, employment history and creditworthiness. Communicate with other parties involved in the loan process. May have lending authority for Consumer credit and Home Equity Line of Credits. 
• Comply with Minnwest Bank policies and procedures as well as state and federal banking laws and regulations.

Schedule:

Full-time 40 hours per week

Monday - Thursday: 8am - 5:30pm

Rotating Fridays: 8am - 6pm

Benefits:

• Three Medical Plans to choose from
• Dental
• Vision
• Bank Paid Basic Life, AD&D, Short-term and Long-term Disability Insurance, and Paid Parental Leave
• Voluntary Life & AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Paid Holidays
• Competitive PTO 
• 401k with Employer Match
• Employee Stock Ownership Plan (ESOP)
• Employee Assistance Program (EAP)
• Paid Bonus Program for Universal Bankers when the different levels of training and proficiency have been completed

Workplace Environment:

• Requires face-to-face interaction and coordination of work with customers, other employees and departments, and in-person interaction.
• Working at a computer and utilizing a telephone
• Occasionally lifting up to 50lbs

 Minimum Requirements:

• High School diploma or equivalent
• 1 year of cash handling and customer service 
• Strong reading, writing, and mathematical skills
• Ability to communicate with customers and coworkers in a clear, effective professional manner.
• Willing to continuously learn and grow within the organization.

 Preferred Qualifications:

• 2-year associate degree 
• 1 to 2 years of consumer and business account openings, closings, and maintenance. 
• Ability to multi-task, be organized, effective time management.
• Is able to work alone or within a team setting.
• Strong mathematical and problem-solving skills. 

 A full background and credit check including federal, state, county, and civil will be conducted on the final candidate for this position. Candidate must pass both in order to obtain employment with Minnwest Bank.

AA/EOE