Social Media Coordinator

The Role:

Minted seeks a creative and analytical Social Media Coordinator to be a co-administrator of its social media communities on Facebook, Instagram, Threads, Pinterest, Twitter/X, TikTok and YouTube. The Social Media Coordinator is responsible for co-creating, executing, managing, and moderating content feeds on branded social media channels. The Social Media Coordinator will also assist in data analysis and strategic initiatives to ensure continual optimization of social media channels, as well as monitoring and reporting on competitive industry trends.

This role is 80% focused on Community Management, Moderation, and Content Creation; and 20% Community Strategy & Analytics. 

As part of our recruitment process, we want to ensure the security and legitimacy of all communication channels. Therefore, please be advised that all official correspondences from our team will be sent from email addresses ending with "@minted.com"

#LI-AN1

• Manage and publish relevant content and campaigns on Facebook, Instagram, Threads, Pinterest, Twitter/X, TikTok and YouTube, in accordance with content calendar schedule
• Maintain content calendars and creative asset management for Minted’s social media channels
• Maintain an ‘always-on’ presence on Minted’s social media feeds to ensure we are responding to all customer commentary, concerns, questions, and requests, in order to foster a positive community and add value to the user’s experience with the brand
• Monitor Minted social media feeds for opportunities to interact with brand advocates and our community of artists, find examples of relevant content to share with our customers and followers, and collect optimal examples of UGC
• Identify trends and translate into tangible opportunities for the brand to activate on owned social channels
• Assist/lead copy creation for editorial calendars, contests, and other social-related campaigns
• Partner with influencer and paid social teams to ensure content is being maximized 
• Create and edit content via on and off-camera mobile-captured video (e.g., appearing in content on behalf of the brand, capturing in-office video of products and employees) and edit influencer and UGC video to meet strategic goals and maximize performance
• Partner with social team members to conceptualize campaigns and content to be featured on the Minted social media channels
• Utilize social analytics tools like Facebook/Instagram Insights, Looker, Dash Hudson, and TikTok to help generate insights for social listening and reporting
• Collaborate with influencer and paid media teams to utilize data to show holistic performance of campaigns
• Summarize analytics data to create actionable reports that lead to optimization of social channels

• Social media obsessed with a passion for identifying trends and pop culture happenings as opportunities for the brand
• Excited for the opportunity to create content on behalf of the brand including but not limited to appearing on camera
• Comfortable speaking with and presenting to senior leaders
• Meticulous with high attention to detail
• Extremely adept at verbal, written, and presentation skills 
• Active, inquisitive, and someone with a creative spirit
• Receptive to change.  You are flexible, adaptable, innovative, and open in response to competitive pressure and market change.
• A collaborative thinker.  You enjoy an environment that has been structured for collaboration and interdependencies

• 1 to 2 years of previous experience managing social media platforms or communities for brands
• Undergraduate degree in design, communications, marketing advertising, public relations, media studies, business, and/or related fields.
• Actively participates in a wide variety of social media activities such as content creation, community development and management, commenting, etc., with a focus on interior design, fashion, art and popular culture
• Exceptional understanding of popular social networks – design, functionality, users
• Demonstrated ability to produce community management guidelines and documents that reflects the holistic understanding and implementation of the role of social media and its effects
• Proficiency in Photoshop with an understanding of the principles of Art Design
• Proficiency in social media analytics – a basic understanding is a must

Compensation:

The compensation range for the role applies to both employment offers and Minted employees actively working in the role. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.

Geo Base Full Salary Range 0 - Includes SF Bay Area $62,760 - $94,140 (Midpoint $78,450)

Benefits: 

Benefits will be effective the first of each month following your initial hire date. 

- Medical, Dental, and Vision Benefits

- Employer Funded Health Savings Account

- 10 Paid Holidays

- Paid Time Off and Sick Leave

- Paid Parental Leave

- Employer Paid Wellbeing Apps (e.g. Headspace and Calm)

- Monthly Gym/Wellness Reimbursement

- 401(k) retirement savings plan

- Employer Funded Commuter Benefits

- Employee Discount

- Friends and Family Discount

About Minted:

Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.

We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.

At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work.  The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.

Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.

We are headquartered in San Francisco, CA and currently employ 350 full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners.  Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.

Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.

How Our Process Works:

Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

Salary : $62,760 - $94,140