SUMMARY DESCRIPTION:

Helping our customers stay on top of their business responsibilities is a premier level of service OAK offers that sets us apart from our competitors. As an OAK receivables representative, your ultimate responsibilities are to keep our customers and sales Team well informed about the status of their accounts and to process all receivables transactions.

Essential Job Duties

·        Communicate with customers and Teammates via phone, email, or in-person

·        Process and manage incoming payments in compliance with accounting policies and procedures

·        Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables’ data

·        Reconcile store location end of day close outs, ensuring all transactions and payments are accounted for and properly posted

·        Generate and send out invoices and statements

·        Monitor and maintain accounts receivable customer files and records

·        Assist with month-end closing

·        Assist in researching and correcting accounts receivable discrepancies

·        Assist in managing the accounting email inbox

·        Continually monitor and analyze receivables processes and procedures, recommending improvements to increase efficiency

·        Work collaboratively with other departments to meet the needs of our customers

abilities, knowledge, and skills

·        High attention to detail and process thinker; analyzing, calculating, negotiating, creating, conceptualizing, communicating, listening, etc.

·        Self-starter who demonstrates a sense of urgency in the work performed. Ongoing learner, especially with industry trends and technology.

·        Good communication skills, verbal and written with legible handwriting.

·        Short-term and long-term memory of multiple interactions.

·        Tolerate stress from the demands of Teammates, customers, and vendors, all of whom want timely services. Controlling emotions, such as anger towards a customer, vendor, or another Teammate.

physical abilities

·        Speak clearly to be heard both in person and over the phone