What are the responsibilities and job description for the Customer Service Representative / Print Production Specialist position at Minuteman Press?
Job description
Customer Service Representative / Print Production Specialist
Pay: $15-$18 Per Hour (Negotiable Based on Experience)
We're looking for a skilled customer service representative with a background in print production and part-time availability. This individual will be required to work with the in-house print production and graphic design team to assist with various projects, including cutting, folding, scoring, laminating, coil binding, saddle stitching, and collating.
With the assistance from our field support representative, you will be fully trained on various channels we utilize to market and grow our business, as well as using our proprietary pricing and job management software.
Skills:
- Previous experience with finishing / bindery equipment cutters, folders, saddle stitchers laminators.
- Previous experience with digital printers (Xerox, Konica Minolta, Canon, or Ricoh) is a plus.
- Previous experience with wide format printers / plotters is a plus.
- Time management/prioritization.
- Some knowledge of paper brands and types.
- Ability to work as part of a team in a fast-paced, professional environment.
Responsibilities:
- Work with our in-house print production team to facilitate various in-house print projects and other orders sent through central facility vendors.
- Communicate with clients and leads via email and over the phone, facilitating proofs, quotes, and invoices.
- Ensure that customers are satisfied with products or services.
- Letting clients know about additional products or services.
- Determining the quickest, most effective ways to answer a client's questions.
- Escalating queries and concerns to the owner of the business.
Do you want to be part of the world's leading print, marketing, and promo products franchise? Minuteman Press has been an industry leader in the field of print marketing for 50 years! Minuteman Press is an established print marketing company with more than 20 years of servicing the greater St. Paul area. Previous experience in the field of print marketing is preferred but not required.
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Schedule:
- Day shift
Work Location: In person
Salary : $15 - $18
