Solutions Engineer

Role: Solutions Engineer

Location: Sydney

What you’ll do
We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.

The Solutions division elevates our offering by putting our analytics and technology capabilities in the hands of our clients. This often takes the form of designing custom technical solutions for clients. As the department and business grow rapidly, there is scope to really make this role your own.

Your main responsibilities will include:

Analytics Strategy for Clients

• Drive your clients’ vision from an Analytics point of view with your Sales team.
• Critically assess and question briefs to clearly understand client business challenges.
• Provide a range of solutions to elevate client understanding of what we can offer.
• Have a clear understanding of the blockers and be ready to communicate & resolve them.

Analytics Project Management

• Manage agency/client Analytics projects with a high quality and timely delivery of outputs.
• Ensure project documentation is accessible and of a high standard.
• Set ambitious but realistic expectations. Create buffers, allow time to manage stakeholders.
• Work with stakeholders across time zones when required and particularly our Centre of Excellence in Bengaluru to ensure accurate resourcing for Analytics projects.

Stakeholdership and Collaboration

• Act as the primary POC to internal/external stakeholders on project status, timelines, and requirements. Establish and maintain client relationships.
• Maintain strong communication, collaboration and influencing skills across a range of stakeholders, departments, functions - internally and externally.
• Be approachable for colleagues to collaborate and brainstorm with.
• Share knowledge on solutions, market challenges, local products and technologies.

Entrepreneurial & Commercial thinking

• Critically assess the client’s business challenge and present solutions accordingly.
• Be cognizant of the way MiQ Solutions are seen in the industry, and proactively position us as a leader in the market.
• Assess gaps in the market and research technological advances in order to keep MiQ at the forefront in the market.
• Advocate for your clients to central/local product teams on customisation of new and existing products.

What you’ll bring 

• Experience in a technical media / data role
• Experience in Client/Advertiser interaction and presentation
• Experience with designing solutions and project managing them through to delivery.
• Ideal candidates will come from an agency tech dept., DMP or agency trading desk.

REQUIRED SKILLS

• Proven track record in having worked with unstructured data to build products to solve commercial challenges.
• Proven track record in having worked in identifying, architecting and implementing appropriate solutions that address specific business needs.
• Fluent in data analysis techniques and the ability to manipulate data and tell stories with it. Must be fluent with MS Office (Excel, Powerpoint, Word, G-suite).
• Fluent in presenting your analysis and story to stakeholders internally and externally.
• Ability to work with, and guide a supporting team of analysts, data scientists, engineers, and product managers towards achieving project goals. This is not a management position, but you will have a team at hand out of our Center of Excellence in Bengaluru to support you in your projects and it is expected that you will lead and guide the project.
• Openness and ability to dive into ancillary technology if and when needed, such as API explorations, Automation scripts, Data science and ML. The support team will own the technical heavylifting but you will lead this exercise.
• Attention to detail and the ability to proactively solve problems.
• Strong communication skills and the ability to work within a team environment.
• Curiosity and an interest in ongoing media, ad-tech developments and broader digital marketplace trends
• Alignment with MiQ's core values/culture and a ‘can-do' attitude.
• A dream to grow your career as the company scales.

We’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that’s a fit for this role, or another opportunity at MiQ. 

If you have a passion for the role, please still apply. 

What’s in it for you 
MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work. 

Values:

Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

• We do what we love - Passion 
• We figure it out - Determination 
• We anticipate the unexpected - Agility 
• We always unite - Unite
• We dare to be unconventional - Courage  

Benefits: 

Every region and office has specific perks and benefits, but every person joining MiQ can expect:

• A hybrid work environment 
• New hire orientation with job specific onboarding and training  
• Internal and global mobility opportunities 
• Competitive healthcare benefits  
• Bonus and performance incentives 
• Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives 
• Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities

Apply today

Equal Opportunity Employer