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Patient Care Technician

Mir Neurology
Hagerstown, MD Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 5/25/2025

Patient Care Technician/Certified Nurse Assistant

This position requires someone who has at least 1-year experience working with the Medicare population and has CCM experience.

Job description

We are seeking an experienced Medical Assistant who is self-motivated and detail-oriented to manage the CCM initiatives and activities. This position requires someone who has at least 1 year experience working with the Medicare population. This position will require you to have telephone interactions with many patients to conduct chronic care management and act as a representative between the patients and their providers. Under the direct supervision of the patient’s provider, you will be responsible for conducting patient outreach by telephone to provide education and coordinate patient care for preventative and chronic diseases.

What is Chronic Care Management (CCM)? The Centers for Medicare & Medicaid Services (CMS) recognizes Chronic Care Management (CCM) as a critical component of primary care that contributes to better health and care for individuals. CCM allows healthcare professionals to be reimbursed for the time and resources used to manage Medicare patients’ health between face-to-face appointments. CCM activities include those that support comprehensive care management for patients outside of the office setting. Services include interactions with patients by telephone or secure email to review medical records and test results or provide self-management education and support. Services also include interactions with the patient’s other healthcare providers to exchange health information, as well as management of care transitions and coordination of home- and community-based services. CCM requires that patients have 24/7 access to physicians or other qualified healthcare professionals or clinical staff to address urgent needs

Responsibilities

This position will require you to have telephone interactions with many patients to conduct chronic care management and act as a representative between the patients and their provider

Under the direct supervision of the patient's provider, you will be responsible for conducting patient outreach by telephone to provide education and coordinate patient care for preventative and chronic diseases

CCM activities include those that support comprehensive care management for patients outside of the office setting

Services include interactions with patients by telephone or secure email to review medical records and test results or provide self-management education and support

Services also include interactions with the patient’s other healthcare providers to exchange health information, as well as management of care transitions and coordination of home- and community-based services

CCM requires that patients have 24/7 access to physicians or other qualified healthcare professionals or clinical staff to address urgent needs

Benefits

Pay: From $17.00 per hour

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off

Work Location: In person

Salary : $16 - $19

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Mir Neurology
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