Propane Technician/Installation Manager

Position: Propane Technician/Installation Manager

Reports to: Regional Manager

Status: Full-time - Exempt

Yearly Salary: $65K - $100K

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For nearly 100 years, Mirabito has continued to grow in our communities spanning across the north east! Our continued growth is only made possible by our growing family of employees.

Here at Mirabito we pride ourselves on maintaining a culture that fosters growth, innovation, and a commitment to customer service. As part of our energy division, you will provide essential services and solutions to our customers. Join us and be a part of a company that values teamwork, innovation, and excellence!

Our employees are our greatest asset.

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ESSENTIAL FUNCTIONS- include and are not limited to:

The Propane Technician & Installation Manager is responsible for working with propane Installation teams to provide leadership, guidance, training & development and any other support that they may need to perform their job to the best of their abilities, while maintaining or exceeding company standards. Is responsible for working with propane technician field staff on communications and implementation of standard operating procedures and best practices for their region. This position will require some time in the field in support of field staff for training and in areas that require special attention. This position would be in the Dansville, NY location, but would be responsible for the Rochester, NY and Campbell, NY operations as well.

RESPONSIBILITIES- include and are not limited to:

• Manage approximately 6 technicians/tank installers daily work schedule/routes working from the different offices.
• Ability to estimate jobs and obtain required permits (where applicable) as well as maintain related documentation.
• Ensure that Company and Government safety, policy and regulatory standards are met and maintain zero preventable accidents 100% of the time.
• Be capable of maneuvering equipment and materials in excess of 4,000 pounds with use of proper mechanical devices and/or additional man power.
• Required to be on call in regular rotation and manage on-call schedule of our Region.
• Responsible for oversight and ordering of all inventory (Tanks, pumps, fittings, etc).
• On occasion they would be expected to set tanks/pumps etc. if demand required it.
• On occasion they might have to deliver fuel from a bobtail or tank wagon (if demand requires it).
• Operate service vehicle in accordance with Company and government regulations.
• Collaborate and work with dispatcher to confirm daily schedule/route, and to ensure that adequate fuel and supplies are on hand. Following all dispatch policies, plans and procedures.
• Communicate clearly and effectively to convey information to new and existing customers.
• Manage a billing clerk to insure timely and accurate billing processes.
• Maintain a professional image and superior customer satisfaction.
• Comply with company dress code 100% of the time.
• Maintain safety and compliance records 100% of the time.
• Maintain confidentiality 100% in regards to customer and company information.
• Participate in any required job training and/or certifications and safety meetings.
• Provide training to any new technicians/tank installers new to the organization.
• Perform other job-related duties.