What are the responsibilities and job description for the Arby's Hourly Manager 5979 position at MIRACLE RESTAURANT GROUP LLC?
Shift Managers inspire smiles through delicious experiences.
Responsibilities- Be able and willing to provide excellent customer service, as well as maintaining effective control of the shift in a fast paced restaurant setting. Job functions will include, but are not limited to :
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Excellent Customer Service
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Deployment Chart Management
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Cash Management
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Inventory Management
- Cleanliness
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Speed of Service
- Labor
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Food Quality
- Maintenance
- Closing
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Excellent Customer Service
- Provide quality service to each customer and maintain the company’s high standards of cleanliness, attitude, product and service.
- Meet or Exceed Speed of Service Standards
- Serve Fresh Quality Products
- Maintain Crystal Clean Customer View & Work Area
- Follow all Food and Personal Safety Procedures
- Replenish and rotate supplies.
- Keep the lot, lobby, kitchen counters and restrooms clean.
- Operate in accordance with established performance and operating standards as set out in the OSM and Employee Handbook
- Arrive for work on time on those days designated on the schedule.
- Be dressed in a clean and proper uniform.
- Perform such other duties, as directed by the manager.
- Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.
- Display a clear understanding of Miracle’s Mission, Vision and Values
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodations, using some other combination of skills and abilities.
- Ability to work in a fast paced environment
- Provide Excellent guest service at all times
- Available for all shifts necessary for the position
- 18 years of age or older
- Valid Driver's License and reliable transportation
- No Felony Convictions