Demo

Customer Support Specialist

Miracom Hive
Santa Ana, CA Full Time
POSTED ON 2/7/2025 CLOSED ON 2/20/2025

What are the responsibilities and job description for the Customer Support Specialist position at Miracom Hive?

Join Our Team as a Customer Support Specialist and Help Us Excel!


Are you a tech-savvy professional who enjoys solving problems and helping others?


We are currently seeking a Customer Support Specialist to provide top-tier support to our customers. This is an exciting opportunity to utilize your technical skills and contribute to customer satisfaction.


Responsibilities

  • Respond to customer inquiries and technical issues promptly
  • Guide customers through troubleshooting steps and solutions
  • Maintain and update customer support documentation
  • Collaborate with cross-functional teams to improve products and services
  • Participate in career development workshops and training
  • Travel opportunities to assist clients across the US
  • Identify patterns in customer feedback to suggest improvements


Qualifications

  • Strong understanding of technical concepts and troubleshooting
  • Excellent verbal and written communication skills
  • Proficiency with support software and CRM tools
  • Ability to work independently and as part of a team
  • High school diploma; degree in IT or related field is a plus
  • Experience in customer support or technical assistance roles preferred


Benefits

  • Professional growth and advancement within the company
  • Engaging team environment focused on success
  • Participation in workshops and professional development programs


Become an essential part of our customer support team. Apply now!

CUSTOMER SUPPORT SPECIALIST (WORK FROM HOME)
Preply -
Santa Ana, CA
FT CUSTOMER SUPPORT SPECIALIST - WORK FROM HOME
TeamSnap -
Santa Ana, CA
FT CUSTOMER SUPPORT SPECIALIST - WORK FROM HOME
Reconstruct -
Santa Ana, CA

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Support Specialist?

Sign up to receive alerts about other jobs on the Customer Support Specialist career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$44,214 - $56,812
Income Estimation: 
$76,683 - $97,426
Income Estimation: 
$53,079 - $69,818
Income Estimation: 
$64,935 - $90,225
Income Estimation: 
$79,324 - $110,520
Income Estimation: 
$36,400 - $44,839
Income Estimation: 
$76,683 - $97,426
Income Estimation: 
$44,214 - $56,812
Income Estimation: 
$79,324 - $110,520
Income Estimation: 
$102,853 - $137,551
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Miracom Hive

Miracom Hive
Hired Organization Address Charlotte, NC Full Time
Start Your Career in Account Management! Are you detail-oriented, customer-focused, and eager to grow in a dynamic busin...
Miracom Hive
Hired Organization Address Charlotte, NC Full Time
Pave the Way to Growth and Success! Are you a persuasive and driven individual with a passion for expanding business opp...

Not the job you're looking for? Here are some other Customer Support Specialist jobs in the Santa Ana, CA area that may be a better fit.

Customer Support Specialist

The Graybar Group, Santa Ana, CA

Customer Support Specialist - RL

Antech Diagnostics, Fountain Valley, CA

AI Assistant is available now!

Feel free to start your new journey!