What are the responsibilities and job description for the Seasonal Tasting Room Associate position at Miraflores Winery?
Job Overview
We are seeking an enthusiastic, energetic, and dedicated Seasonal Associate to join our team during our busy season from May-October. This role is ideal for individuals who are passionate about providing exceptional customer service and have a keen interest in the wine industry. As a Seasonal Associate, you will play a vital role in ensuring our guests have a memorable experience through your support in customer service and overall guest interaction.
Responsibilities
- Assist in pouring wines and wine flights for guests.
- Deliver flights to guests and provide tableside service.
- Provide excellent customer service by engaging with guests and addressing their needs promptly.
- Must be able to learn the Miraflores winery culture, including wines, history, architecture details, etc. and be able to educate guests and visitors.
- Support the food handling process, of building charcuterie boards, while adhering to safety and sanitation standards.
- Must be able to learn and become proficient with our VinNow Winery Software system to process payments.
- Consistently upsell guests on wines, wine clubs, futures, event tickets, etc.
- Ensure responsible beverage service.
- Contribute to a positive team environment by working collaboratively with colleagues and management.
Qualifications
- Must be 21 years of age or older.
- Must be able to lift weight of 40 pounds or more.
- Wine knowledge strongly preferred. Passion for wine required.
- Previous experience in a winery tasting room is strongly preferred.
- Previous experience in customer service industry required.
- Strong customer service skills with the ability to interact positively with guests.
- Knowledge of food handling practices and safety regulations is a plus.
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
- Must be able to work all weekends from May-October.
- Must be able to obtain Responsible Beverage Service certificate and ServSafe Handler's Certificate prior to or during the first week of training.
- A passion for helping others and providing outstanding service in a team-oriented setting.
Join us this season as we create memorable experiences for our guests!
Job Type: Part-time
Pay: From $18.00 per hour
Expected hours: 12 – 16 per week
Benefits:
- Employee discount
- Paid sick time
- Paid training
Shift:
- Day shift
Work Location: In person
Salary : $18