AVP, Loan Origination

SUMMARY

The Assistant Vice President (AVP) of Loan Origination will lead and oversee the credit union's loan origination process, ensuring the development and implementation of strategies that drive growth in loan volume, improve member experience, and maintain risk management standards. This leadership role will work closely with the EVP/CFO & Chief Operating Officer and the AVP of Loan Operations to establish and achieve lending goals, ensuring alignment with the credit union’s mission and strategic goals.

QUALIFICATIONS

To perform these jobs successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Education and/or Experience: Bachelor’s Degree with academic course work in business administration, finance, accounting, or other closely related fields of study; or a range of five to eight years related experience and/or training in banking or finance; and/or equivalent combination of education and experience.  Demonstrated leadership roles in previous positions are desirable.

·         Certificates, Licenses, Registrations: NMLS registration required.

·         Geographical Location: This position may be eligible for a flexible work arrangement. Individuals working in this position must be located within the state of California.

ESSENTIAL FUNCTIONS

·         Leadership & Strategy

o Lead and manage the loan origination department, including mortgage and consumer loan products.

o Develop and execute plans for loan origination to meet both short-term and long-term organizational goals.

o Collaborate with senior leadership to establish the credit union’s lending goals and objectives.

o Continuously assess and refine the loan origination processes to increase efficiency and improve member experience.

 ·         Team Management

o Directly supervise loan officers and staff, providing guidance, coaching, and training to ensure optimal performance.

o Foster a positive and productive team culture focused on growth, accountability, and excellent member service.

o Set clear performance expectations and conduct regular performance reviews for the loan origination team.

o Provide ongoing development opportunities for staff, ensuring they have the tools and resources to meet and exceed goals.

·         Member Experience

o Ensure that the loan origination team delivers a high level of customer service, maintaining positive relationships with members and meeting their lending needs.

o Identify opportunities to enhance the member experience throughout the loan origination process.

oResolve complex or escalated member issues related to loan origination.

·         Risk & Compliance Management

o Maintain an in-depth understanding of regulatory requirements related to loan origination and ensure compliance with all applicable laws.

o Ensure that loan products and processes meet industry standards and are compliant with state and federal regulations (e.g., Dodd-Frank, NCUA guidelines).

o Monitor risk associated with the loan portfolio and develop strategies to mitigate risk exposure.

·         Product Development & Innovation

o Work with the EVP/CFO & Chief Operating Officer and other stakeholders to identify and develop new loan products and services that meet the evolving needs of members.

o Implement innovative technologies and tools that enhance the loan origination process and improve efficiency.

·         Reporting & Analysis

o Prepare and present reports on loan origination performance, trends, and strategic initiatives.

o Conduct regular analysis of loan origination metrics to identify opportunities for improvement and cost savings.

o Monitor industry trends and competitor offerings to keep the credit union’s loan products competitive.

·         Champion a high-performance, member-first culture, fostering innovation, accountability, and operational efficiency.

·         Report relevant employee and member issues to the EVP/CFO & Chief Operating Officer. 

·         Perform other duties as assigned by EVP/CFO & Chief Operating Officer.

·         Compliance with the Bank Secrecy Act, OFAC, and USA PATRIOT Act, including but not limited to completing Member Identification Program requirements, customer due diligence, identifying high-risk accounts, and reporting suspicious activities to the supervisor and BSA Officer.

KNOWLEDGE, SKILLS, AND ABILITIES

·         Lending Expertise: Deep knowledge of consumer and mortgage lending, including underwriting and regulatory compliance.

·         Technology & Operations: Experience with loan origination systems and optimizing lending origination processes for efficiency and member satisfaction.

·         Collaboration & Influence: Skilled at working cross-functionally with executive leadership, risk management, member experience, and marketing teams.

·         Regulatory Knowledge: Familiarity with credit union lending regulations, compliance standards, and best practices.

·         Communication & Relationship Building: Strong ability to engage with internal stakeholders and external partners to drive alignment and success.

·         People Leadership: Experience leading and developing high-performing teams, fostering a culture of accountability and innovation.

·         Hungry: Always looking for more. More things to do. More to learn. More responsibility to take on. Self-motivated and diligent. Constantly thinking about the next step and the next opportunity.

·         Humble: Lack excessive ego or concerns about status. Quick to point out the contributions of others and slow to seek attention for oneself. Shares credit, emphasizes team over self, and defines success collectively rather than individually.

·         Works Intelligently: Has common sense about people. Tend to know what is happening in a group situation and how to deal with others in the most effective way. Demonstrates good judgment and intuition around the subtleties of group dynamics and the impact of their words and actions.

PROFESSIONAL ASSOCIATIONS:

In performing the above responsibilities, the AVP, Loan Origination maintains the following relationships:

·         EVP/CFO & Chief Operating Officer. Reports directly to and is accountable to the EVP/CFO & Chief Operating Officer for interpreting and fulfilling the above responsibilities contained herein and others that may be assigned.

·         Members and Co-workers. Provide prompt, courteous, accurate, and professional service to all members and co-workers.

·         Other Relationships. Maintain good working relationships within the community and with other organizations to promote a mutual exchange of ideas and operational betterment.

·         Supervisory Responsibilities.  Manages mortgage loan officers and consumer loan advisors.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities include interviewing, hiring, and developing employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and recommending termination of employees, when appropriate.

PHYSICAL REQUIREMENTS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.

·         Full-time hours required, with additional work hours as necessary to accomplish objectives, goals, and projects.

·         Occasionally lift and/or move up to 10 pounds.

EEO STATEMENT

Mirastar encourages diverse applicants to apply for all positions. Mirastar does not discriminate in employment opportunities or practices on the basis of race, color, religion, creed, sex, familial status, marital status or domestic partner status, national origin, age, disability, marital status, pregnancy, childbirth, breastfeeding or related condition, ancestry, medical condition including genetic characteristics, veteran or military status, sexual orientation, gender identify, gender expression, any persons holding an undocumented “AB 60” driver’s license, or any other characteristic protected by law. This provision also includes the perception that anyone has any of the above characteristics or is associated with a person who has or is perceived as having any one of these characteristics. Discrimination based on any of these protected classifications is unlawful and is a violation of company policy. The Company makes all employment decisions without regard to these protected statuses and does not tolerate harassment or discrimination.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Mirastar Federal Credit Union reserves the right to revise or change job duties and responsibilities as the need arises.

Salary : $128,770 - $160,963