Demo

Business Office Manager, Days

MiraVista
Holyoke, MA Full Time
POSTED ON 1/5/2025
AVAILABLE BEFORE 3/1/2025

Join us as a Business Office Manager!

Full time 40 hours, Monday - Friday

The Business Office Manager is responsible for all outpatient billing and collection activities and supervision of billing and collections personnel. Responsible for achieving cash collection and AR goals set by the Director of Revenue. Works with other department heads to ensure compliance with all financial regulatory and other requirements.

As the Business Office Manager, you will:

  • Familiar with Virtual Gateway, all Insurance payor requirements for billing, including CPT codes, Rev codes, buddled services, IOP, PHP, Counseling, billing for Medication Management, including daily dosing.
  • Assists with Medicaid Pending applications, and works with patients, family and applicable outside agencies to finalize facility coverage through Medicaid.
  • Establishes and maintains a system of financial record keeping, to include issuing receipts, preparing and making bank deposits, and recording payments using proper segregation of duties.
  • Interacts with all Outpatient/Inpatient office billing teams and payers to define billing requirements. Is able to set standard and expectations about Co-Payments and Deductible collections.
  • Manages census activities including daily, weekly, and monthly balancing with the nursing and admissions /Intake departments.
  • Must be aware of policies, as needed to maintain the regulations of the Department of Mental Health and BSAS in the state of Massachusetts. Experience with Unit and Cost Reimbursement billing in Virtual Gateway
  • Supports and participates in common teamwork.
  • Uses tactful, appropriate communication in sensitive and emotional situations.
  • Interacts with patients, staff, visitors, government agencies/personnel, etc., under all conditions/circumstances.
  • Understands and complies with all HIPAA rules and regulations
  • Other duties as required.

The Business Office Manager, will have:

  • A high school diploma or a college degree in business administration or a related field.

  • At least five years of experience in a relevant area, preferably within a healthcare setting, with a focus on substance abuse services.

  • Familiarity with Current Procedural Terminology (CPT) and relevant healthcare regulations.

  • Strong organizational and communication skills, proficiency in office management systems, and the ability to work effectively with healthcare professionals and patients.

When you join the growing MiraVista team as the Business Office Manager, you’ll receive:

  • Medical, Dental, and Vision

  • 401(k) match

  • Employer paid long term disability (LTD)

  • Employer paid life and AD&D Insurance

  • Generous Paid Time Off

  • Flexible Spending Account

  • Tuition Reimbursement

MiraVista is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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