What are the responsibilities and job description for the Host/Hostess position at Mirbeau Hospitality?
Mirbeau Inn and Spa Resort, Rhinebeck NY
Host/Hostess
Weekend Availability a Must
About Us
For nearly 20 years, The Mirbeau Companies have successfully developed and managed European inspired boutique hotels, spas and resorts. Family-owned and operated, Mirbeau Inn & Spa is a nationally renowned destination resort brand.
Job Summary
Mirbeau Inn and Spa is looking to add a Host/Hostess to the Willow Restaurant at the Rhinebeck Mirbeau Inn and Spa location.
Responsibilities
- Ensure tables, silverware and glasses are clean and properly set up.
- Take and schedule reservations by phone and in person.
- Greet guests, escort them to their tables, present menus, and make course recommendations upon request.
- Ensure guests receive prompt courteous service and respond to complaints and comments or refer the responses to the Restaurant Manager.
- Supervise service to assist servers when needed.
- Complete the guest satisfaction cycle by thanking guests and inviting them to return with a fond farewell.
- Ensure no section of the dining room is overlooked.
- Check with the guest if everything is satisfactory.
- Refill water for guests at tables.
- Care for decoration of the dining room for special events if needed. Perform any assignments as directed by the Restaurant Manager.
Qualifications, Skills & Educational Requirements
This position requires a pleasant personality and neat appearance, along with excellent people, verbal and writing skills. Prior experience in the industry is preferred.
Employee Perks & Company Incentives
- 401K with a company match
- Medical, Dental, Vision and Life Insurance Plans
- Career advancement potential within company
- Paid time off for full time and part time employees, along with holiday pay
- Employee Assistance and Anniversary programs
- Discounted rates for services within Spa
- Work performance incentives
