What are the responsibilities and job description for the Senior Solutions Engineer position at Miro?
About the Team
We are customer-facing technical leaders who represent the Miro brand by articulating business value and applying thought and practical leadership to drive Miro based solutions wins for our customers.
About the Role
As a Solutions Engineer, you're a critical link between the Go-To-Market and the Product / Engineering sides of Miro. You'll be a key partner to the Sales, Customer Success, and Partnerships teams in shaping how our customers use Miro and how our product evolves with the customers' needs. In this role, you'll be supporting our Strategic segment and get to work with our largest customers across a broad range of industries (Companies like Salesforce, Dell, Walmart, Coca-Cola, BCG etc).
What you'll do
- Act as a technical product advisor to our Strategic enterprise customers, to discover and unlock expansion opportunities
- Work in collaboration with Sales to lead discovery to identify technical requirements & pain points
- Architect and demonstrate our product solutions that showcase qualitative and quantitative business value
- Communicate customer needs and product feedback to Miro's product management, engineering, marketing, and sales teams
- Serve as product expert with deep understanding of our integrations, APIs, application security, and line of business use cases
- Lead Proof of Concepts where necessary to help customers validate technical requirements
What you'll need
What's in it for you
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro :
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
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