What are the responsibilities and job description for the Host position at MISIPASTA?
The Misipasta store blends the classic Italian specialty market & aperitivo bar, with modern retail experiences. A Misipasta Host has a warm, hospitable demeanor, and can perform their tasks with grace under pressure. As the ambassador to the store, this role's focus is on guest relations and the retail experience!
Key Responsibilities:
- Respond to guest emails/texts/phone calls in a professional and timely manner
- Maintain thorough knowledge of Misipasta retail products
- Prepare for store hours by maintaining retail inventory/needs
- Maintain cover count by confirming guest reservations, updating reservation status, and reaching out to notify/waitlist
- Understanding pace of service through awareness of timing, table status, and upcoming seatings, effectively communicates to guests if we are behind on reservations
- Communicate guest notes to Management and Chefs, and add to guest Resy profiles
- Collaborate with peers and management in curating seamless retail and dining experiences.
- Problem solve on-the-fly
Schedule:
- AM/PM & Weekend Availability Required
Benefits:
- Medical, dental and vision insurance offered on the 1st of the month after hire date.
- PTO available after 6 months.
- Grovehouse dining discount.
Equal Employment Opportunity: Grovehouse does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Grovehouse is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the business at isaiah@grovehousenyc.com.
Salary : $20 - $22
