What are the responsibilities and job description for the SW, LPN, RN's- Weekend Intake "On Call" Position - fully remote position at Mission Behavioral Health Hospital?
Job Overview
We are seeking a dedicated and detail-oriented individual for the Weekend Intake On Call Position for a 16-bed inpatient older adult psychiatric hospital. This role is fully remote, essential in providing exceptional customer service and administrative support for our Hospital environment. The ideal candidate will be responsible for managing patient intake processes, ensuring accurate admission paperwork, and maintaining excellent customer service. This position will begin on call Fridays at 6:00PM EST through Monday, 8:00AM EST.
Duties
- Greet patients and families and assist with the intake process, ensuring a welcoming call.
- Schedule appointment for admission and referral assessment.
- Manage patient records and maintain confidentiality in accordance with HIPAA regulations.
- Provide administrative support, including answering phone calls and responding to inquiries. Keeping up with Intake call log.
- Utilize health information management systems such as indidcated to update patient information accurately.
- Perform data entry tasks, to ensure all records are up-to-date.
- Collaborate with clinical staff to facilitate smooth operations within the hospital.
- Coordinate Hospital transfer to facility.
- Perform Intake screening tool, review packet of patient information, and review with provider.
Experience
- Previous experience in customer service is essential, preferably in a healthcare or hospital setting.
- Familiarity with medical processes and administrative duties is highly desirable.
- Experience with health information management systems is a plus.
- Strong organizational skills and attention to detail are required to manage multiple tasks effectively.
- Ability to work independently while also being a team player in a fast-paced environment.
If you are passionate about providing excellent patient care and have the necessary skills, we encourage you to apply for this rewarding opportunity.
Job Type: Contract
Schedule:
- Weekends only
Work Location: Remote
