What are the responsibilities and job description for the Director of Guest Services position at Mission Edge?
Step into a leadership role at one of San Diego’s premier cultural attractions. The Navy SEAL Museum San Diego is searching for an inspiring Director of Guest Services to oversee ticket sales, admissions, and our vital docent and volunteer programs. This role is your chance to shape an unforgettable visitor experience that honors the legacy of the Navy SEALs while fostering a culture of hospitality and excellence.
Your Impact :
- Be the driving force behind a guest service culture that exceeds expectations.
- Collaborate with Marketing to achieve a goal of 65% online ticket sales through innovative strategies.
- Lead and develop a dedicated team of staff and volunteers to create meaningful visitor interactions.
- Ensure seamless admissions processes, especially during peak times and special events.
- Leverage data and reporting to identify trends and shape strategies for success.
What You Bring :
At the Navy SEAL Museum San Diego, you’ll have the opportunity to lead with purpose, inspire future generations, and honor the incredible history of Navy SEALs. Together, we’ll build a visitor experience that’s second to none.
Compensation : $90,000-$114,000
Equal Employment Opportunity Statement
The Navy SEAL Museum San Diego is an equal-opportunity employer committed to creating an inclusive and welcoming environment for all employees. We celebrate diversity and are dedicated to providing an environment of mutual respect where employment opportunities are accessible to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We encourage individuals from all backgrounds to apply and join us in honoring the legacy of the Navy SEALs and fostering a culture of excellence and respect.
About Mission Edge :
Mission Edge is a nonprofit organization based in San Diego, California. The company's mission is to help other nonprofits become more effective, sustainable, and impactful. They do this by providing consulting services, training programs, and technology solutions to help organizations improve their operations and increase their impact.Mission Edge offers a range of services, including strategy consulting, program design and evaluation, technology solutions, and capacity building. Their services are designed to help nonprofits achieve their goals and serve their communities more effectively. The company has a strong focus on using technology and data to drive social impact, and they work with organizations across a variety of sectors, including health, education, and the arts.In addition to their consulting services, Mission Edge also offers a number of training programs and workshops to help nonprofit professionals build their skills and knowledge. They also host events and convenings to bring together leaders from across the sector to exchange ideas and learn from one another.In summary, Mission Edge is a nonprofit organization that helps other nonprofits become more effective and impactful through consulting services, training programs, and technology solutions. They work to improve the operations of organizations across a variety of sectors and are committed to using technology and data to drive social impact.
Salary : $90,000 - $114,000
