Demo

Client Services Coordinator

Mission Focused Financial
Puyallup, WA Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 6/9/2025

Client Services Coordinator

Location : Puyallup, WA 98375 (On-site)

Employment Type : Full-Time, Hourly

About the Role :

Join our growing financial advisory firm as a Client Services Coordinator, the central liaison responsible for ensuring an exceptional client experience from onboarding through ongoing support. You’ll streamline administrative processes, manage financial product tracking, assist with event planning, and provide an exceptional client experience.

What You'll Do :

  • Warmly guide new clients through onboarding.
  • Maintain accurate and detailed client documentation.
  • Track client applications and work to get them approved
  • Monitor sales progression through CRM (Monday.com).
  • Proactively identify and resolve client issues.
  • Open investment accounts and manage fund transfers.
  • Assist in planning and execution of estate planning seminars.
  • Team Collaboration
  • Collaborate with the team to improve internal processes and client satisfaction.
  • Adhere strictly to regulatory guidelines and internal policies.

Qualifications :

  • 1–2 years administrative or client service experience (financial services a plus).
  • Skilled in building warm client relationships and fostering a positive atmosphere.
  • Proficiency with CRM platforms (Monday.com preferred) and Microsoft Office Suite.
  • Exceptional verbal and written communication skills.
  • Able to handle complex client interactions professionally.
  • Highly organized, detail-oriented, and capable of managing multiple priorities independently.
  • Adaptable, proactive, and team-oriented mindset.
  • What Sets You Apart :

  • Previous event coordination experience or strong interest.
  • Eagerness to learn and grow within the financial services industry.
  • Genuine alignment with our "Mission First, People Always" culture.
  • Additional Requirements :

  • Successful background check required.
  • Must obtain / maintain necessary Insurance License(s) (company will provide support).
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