What are the responsibilities and job description for the 1914 Food Runner position at Mission Hills Country Club?
FOOD RUNNER
POSITION OVERVIEW
The Food Runner plays a crucial role in ensuring an exceptional dining experience for members and guests by efficiently delivering food orders from the kitchen to the dining areas. This position requires excellent communication, attention to detail, and the ability to work in a fast-paced environment while maintaining high service standards.
KEY RESPONSIBILITIES
Food Delivery & Service:
- Deliver food orders promptly and accurately to members and guests in the dining room, patio, or other designated areas.
- Ensure that each dish is presented correctly, following club standards.
- Communicate effectively with servers and kitchen staff to ensure smooth service.
Member & Guest Experience:
- Provide friendly, courteous, and professional service to all members and guests.
- Respond to special requests and dietary needs with care and attention.
- Maintain knowledge of the menu, including daily specials and ingredients, to answer basic questions.
Support & Cleanliness:
- Assist servers by refilling drinks, clearing tables, and resetting dining areas as needed.
- Ensure all service stations are stocked with necessary items, such as silverware, napkins, and condiments.
- Keep the dining and kitchen pass-through areas clean and organized.
Teamwork & Efficiency:
- Work closely with the kitchen and service teams to ensure timely and efficient meal delivery.
- Assist with food running for club events and banquets when required.
- Follow all club safety and sanitation guidelines, including proper food handling.
OTHER DUTIES AS ASSIGNED:
In addition to the primary responsibilities outlined in this position description, employees may be required to perform other duties as assigned by their supervisor. These duties will be within the scope of the employee’s position and will align with the needs of the Club. The assignment of additional tasks ensures operational efficiency and supports the overall goals of the department. Employees are expected to be flexible and adaptable in fulfilling these responsibilities as directed.
EDUCATION & QUALIFICATIONS:
Education and Experience
- Previous experience in hospitality ideal.
COMPETENCIES:
- Strong communication and teamwork skills.
- Positive attitude, reliability, and a willingness to learn.
- Ability to carry multiple plates and navigate busy dining areas safely.
- Must be able to stand and walk for extended periods.
- Ability to lift and carry trays and other items up to 25 lbs.
- Ability to work flexible hours, including evenings, weekends, and holidays.
ABOUT US
Mission Hills Country Club is a family-oriented private community, located in a beautiful natural setting in the heart of Kansas City. Founded in 1914, the Club’s rich traditions of excellence, respectfulness, and integrity continue to be the foundation for a gracious, welcoming culture.
Integral to our Mission Statement are the Club’s Core Values, which we have identified as Quality, Social Behavior and Character. We have chosen to express these values in the context of Excellence, Mutual Respect, Hospitality and Integrity.
