What are the responsibilities and job description for the Switchboard Operator position at Mission Hospital McDowell?
Introduction
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Switchboard Operator with Mission Hospital McDowell you can be a part of an organization that is devoted to giving back!
Benefits
Mission Hospital McDowell, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
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Free counseling services and resources for emotional, physical and financial wellbeing
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401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
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Employee Stock Purchase Plan with 10% off HCA Healthcare stock
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Family support through fertility and family building benefits with Progyny and adoption assistance.
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Referral services for child, elder and pet care, home and auto repair, event planning and more
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Consumer discounts through Abenity and Consumer Discounts
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Retirement readiness, rollover assistance services and preferred banking partnerships
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Education assistance (tuition, student loan, certification support, dependent scholarships)
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Colleague recognition program
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Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Mission Hospital McDowell family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Switchboard Operator to help us reach our goals. Unlock your potential!
Job Summary and Qualifications
Responsible for communications into and within the hospital by use of the telephone switchboard, pagers, and public address systems. Primary focus of the job is to respond quickly and courteously to all incoming calls and to route these calls to the proper extension and properly respond to and follow procedures for emergency codes.
What qualifications you will need:
- Required Education: High School Diploma
- Required Experience: One year experience on Microsoft Windows and completion of Windows Competency testing.
Mission Hospital McDowell is a community hospital with 25 beds, including five labor and delivery suites, serving McDowell County. Located in Marion, North Carolina, we offer many specialties, including family medicine, internal medicine, pediatrics, orthopedics, urology, obstetrics and gynecology, and walk-in, non-emergency care at Mission My Care Now McDowell. Five of Mission Hospital McDowell’s primary care practices have been recognized by the Centers for Medicare & Medicaid Services as Rural Health Clinics. We have received many awards, which include Leapfrog Group Best Performer for pediatric head and pediatric body CT imaging, and an A grade for Patient Safety. Mission Hospital McDowell is a member of Mission Health, an operating division of HCA Healthcare.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Switchboard Operator opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
