What are the responsibilities and job description for the Team Leader - Laser Tag / Family Entertainment Facility position at Mission Laser?
Title: Supervisor / Team Leader
Reports to: Manager
Key Relationships: Director of Operations, Manager, Team Members, Vendors and Customers
Education: High School Diploma
Core Competencies: Integrity, Leadership, Judgment/Problem Solving, Communication, Customer Service, Teamwork, Sales
Overview:
Responsible for leading the Mission Laser location in providing a world class customer experience, developing/maintaining a well-trained highly motivated team, and delivering profitable financial results. Qualified candidate thrives in a fast paced work environment.
Specific Responsibilities:
- Create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, and values of the organization.
- Lead the team during operational shifts ensuring customers are greeted as they arrive, games and events are kept on time, and that center revenue is maximized.
- Qualify customers into the correct package while being able to secure their deposits for events and future reservations.
- Maintain center correspondence to ensure all emails, phone calls and other means of messages are returned within a 24-hour period.
- Maintain and troubleshoot all technical equipment within the center.
- Track inventory for all supplies and complete orders as needed.
- Available to work a varied schedule to include afternoon, evening, night, and weekends.
- Reconcile daily revenue to games played and maintain all monetary funds.
- Willing to obtain CPR and First Aid training.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: No less than 18 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Every weekend
Ability to Relocate:
- Charlotte, NC 28210: Relocate before starting work (Required)
Work Location: In person
Salary : $15