What are the responsibilities and job description for the Leasing Manager position at Mission Rock Residential LLC?
Description:
We are seeking a Leasing Manager who strongly desires to make our residents feel at home. Ideal candidates are outgoing, have a Contagious energy, and are interested in learning the property management business.
Location - Tribeca
Compensation includes pay and so much more here at Mission Rock. Check out our great benefits included in the compensation plan!
- Career advancement and learning opportunities
- Bonus opportunity
- 13 paid holidays, including a Personal Wellness Day & Volunteer Day
- Generous vacation & sick time
- Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!*
- Housing discount opportunity
- 401(k) with company match
- Medical, Dental, and Vision insurance plans
- Employer-sponsored short-term & long-term disability plans
- Company-paid life insurance
- Health savings account with employer contribution
- Flexible spending account
- Voluntary benefits
- Employee Assistance Program (EAP)
The Job: Our Leasing Managers tour the community with prospective residents and support the overall property operations. Specific responsibilities include:
- Assist the Property Manager in designing and implementing a resident retention program (i.e., newsletter, resident referral program or social activities).
- Responsible for proper maintenance of all resident and property files.
- Attend all required training, including annual Fair Housing and Anti-Harassment training.
- Courteous, efficient handling of resident service requests.
- Maintaining superior customer service with prospects and residents.
The Details: Our Leasing Managers should have:
- High School diploma or equivalent
- Previous sales and customer service experience
- A positive attitude
- Basic computer skills including familiarity with Microsoft Suite
- 2 years' experience as a Leasing Consultant
- 4 years’ experience in sales and customer service experience.
- Display knowledge of lease terms, unit specifications, and all community policies
- Achieve Fair Housing certification (within 3 days) before interaction with prospects and residents.
- Strong oral and written communication skills
- Knowledgeable of required telephone and sales techniques.
- Technical proficiency to learn new computer software applications.
- Basic math skills preferred.
- Yieldstar, Yardi & Rent Cafe knowledge preferred.
- Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state-specific requirements.
