Sales Operations Specialist

Essential Functions:

• Analyze historical data to provide sales insights regarding performance, seasonality, high-level trends, etc.
• Play an integral role within the sales operations team to enforce Salesforce best practices within the sales team.
• Serve as a point of contact for customer inquiries related to orders, deliveries, and general support.
• Analyze sales data to identify trends, opportunities, and potential challenges.
• Collaborate with marketing, finance, and other departments to ensure alignment with sales objectives.
• Manage the order fulfillment process, ensuring timely and accurate processing of sales orders.
• Collaborate with the sales team to identify areas for process improvement and implement best practices.
• Coordinate and book trucks to facilitate the shipment of solar module pallets, ensuring effective communication of any issues or updates to our customers throughout transportation.
• Performs other related duties as assigned.

Education and Experience:

• Bachelor's degree in business, marketing, or a related field.
• Proven experience in sales operations, preferably in the solar industry.
• Technical understanding of solar power systems and inverters is a plus.
• Ability to work with customers on technical questions and solutions, drawing expertise from the company's application engineering team and working closely with all other departments.

Skills and Abilities:

• Strong analytical and problem-solving skills with attention to detail.
• Strong working knowledge of Microsoft Office Suite and basic PC skills.
• Some Knowledge of SAP and ERP systems.
• Ability to adjust, adapt, and maintain a positive attitude in a fast-paced, dynamic atmosphere.
• Excellent communication, both spoken and written and interpersonal skills.
• High self-initiative with the ability to work well under pressure.
• Strong organizational and project management skills.
• Ability to work collaboratively with internal and external groups.
• Ability to effectively multi-task and manage daily, weekly, and monthly required work tasks.
• Must be able to directly interface with various individuals, companies, and vendors to create, maintain, and solidify strong relationships.
• Overtime and weekend work may be required based on product and/or departmental needs.

Physical Demands:

• Typical demands in an office environment include typing, sitting, and looking at a computer monitor for extended periods.
• Occasionally lift, carry, move, and/or position objects weighing up to 51 pounds unassisted when performing essential job functions.
• When performing essential job functions, the worker may need to bend, stoop, crouch, ascend, and/or descend regularly.
• Constantly observes, assesses, inspects, communicates, detects, conveys, and exchanges information when performing essential job functions.

Why Join Us?

At Mission Solar Energy, we are committed to fostering a diverse and inclusive work environment. We offer competitive salaries, comprehensive benefits, and opportunities for professional development in the growing renewable energy sector. If you are passionate about sustainability and want to be part of a team dedicated to creating a cleaner, greener future, we encourage you to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)