Client Service Representative

Mission Valley Veterinary Clinic is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position with a 5/8 schedule and availibility needed Monday- Saturday.

Full-time benefits and compensation:

• Compensation: $20-23/hour, based on experience and skill set
• Health, dental, and vision coverage available through United Healthcare and Kaiser
• Life insurance, disability, and 401k options
• Employee Assistance Program
• Paid time off
• Personal pet discount

Minimum qualifications and skill set:

• 1 year of experience in a fast-paced, client facing role
• Veterinary or Animal Care experience is preferred.

About us:

Mission Valley Veterinary Clinic is a 3-doctor, 2-RVT, full-service animal hospital providing care to dogs, cats, and pocket pets. We welcome our clients as part of our family, and we treat their pets as if they were our own. We work hard to educate and support our clients at every interaction. We are a diverse, positive, tight knit team, and each and every team member is recognized for their great work and awesome attitude. At Mission Valley Veterinary Clinic, we know that our team members are our greatest resource, and we are committed to providing an engaging, positive work atmosphere where our team members can thrive and enjoy their workday!