Director of Operations

Mission Yogurt, Inc. is a boutique hospitality company that operates restaurants primarily in high traffic airports, including Denver International Airport, John Wayne Airport and San Diego International Airport. Mission operates a wide range of concepts, including fast food, fast-casual, retail and full-service restaurants and bars.

We are seeking a Director of Operations who is a team-player driven by providing top-tier service within our operations team! We are looking for a problem solver, critical thinker and innovator that can lead by example and motivate the Operations Team to be the best in the industry.

What We Are Looking For:

• Candidates who: possess at least (7) years experience in multi-unit operations management;
• Possess at least (5) year of management experience that includes employee staffing, retention, training and development;
• Hold a high school diploma or equivalent; post-secondary degree in hospitality, operations management, business administration preferred;
• Experience in the Restaurant and Hospitality industry required;
• Experience in Airport Concessions preferred;
• Upholds ideals, values, and practices that are the foundation of Mission Yogurt: Loyalty, Innovation, Service, Communication and Flexibility;
• Ensures all operating and service standards are met;
• Upholds a professional and ethical style and presentation;
• Experience opening new restaurants is highly preferred;
• Assesses work-related issues in a professional manner and exercises honest, non-bias judgment;
• Must be able to pass a 10-year background check per TSA guidelines.
• Must have a valid driver's license;

Job-Specific Duties:

• Oversee Operations management team in Colorado to warrant the best performance from the staff;
• Support the restaurant management team, and regularly evaluate and assess their performance;
• Ongoing communication and coordination of day-to-day operations, reporting to Executive Leadership;
• Create and improve procedures and the specifications to follow for the execution of projects for the restaurant management team;
• Strengthen the business by evolving and coaching the restaurant operations/management team;
• Enforce decisions for operational activities and set strategic goals to ensure company growth;
• Supervise staff from different departments and provide constructive feedback;
• Engage with current employees to motivate and organize appropriate training;
• Improve organizational effectiveness by showing exemplary leadership and sustaining the organization’s operations;
• Modify tangible contributions to the advancement of organizational goals by developing strategies to ensure that members of staff adhere to them for successful implementation;
• Continually investigate and introduce process improvement measures and present suggestions to Operations Managers and Executive Leadership for consideration;
• Participate in vendor negotiations to ensure product relevance and cost-efficiency;
• Achieve company objectives in sales, service, quality, appearance of facility, sanitation, and cleanliness through training of employees and creating a positive and productive working environment;
• Take ownership for staff welfare by providing all their needs, and ensuring a conducive work environment for enhanced production;
• Participate in weekly management team meetings: discuss, develop, correct, and focus on necessary Company objectives, with follow-through with updates provided to Operations Managers and Executive Leadership.

We offer a full affordable benefits package!

• Medical, Vision, Life, and Dental offered after the first of the month following 60 days of full-time employment;
• 401(k) retirement plan with a company match
• Bonus Program
• Paid Time Off;
• Free parking or RTD EcoPass

Physical Demands:

• Position requires ability to stand up to 12 hours;
• Climbing, kneeling, squatting, pushing, pulling;
• Frequently lifting and/or moving up to 20 lbs and occasionally carrying up to 50 lbs.

Mission Yogurt, Inc. is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law. While Mission is committed to following this principle in every facet of employment, all employees share in the responsibility to promote and foster a favorable work environment.

Job Type: Full-time

Pay: $100,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• Day shift
• Evening shift

Shift availability:

• Night Shift (Required)
• Day Shift (Required)

Ability to Commute:

• Denver, CO 80249 (Required)

Work Location: In person

Salary : $100,000 - $130,000