Customer Solutions Administrative Assistant

Job Summary

This position supports the Customer Solutions Organization at Mississippi Power. This job will provide administrative support to the director, leadership, and employees across the Major Accounts and Marketing Services teams. This role will work primarily in the office and be integral to helping operations run smoothly.

This position is responsible for providing administrative support to Customer Solutions; including, but not limited to:

• Provide general administrative support for the Director of Customer Solutions, Major Accounts, and Marketing Services teams and as needed to other functions within Customer Solutions (Business and Industry Services, Lighting, and Customer Care Center)
• Coordinate logistics for department meetings and events
• Organize and maintain supplies for department, including overseeing inventory and ordering
• Provide data and documentation support with high proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint, etc.) assist in maintaining databases and creating reports, presentations, compliance documentation, etc., as needed
• Oversight of Electric Service contract process including appropriate documentation, routing, organizing, filing, retention and review
• Organize and schedule meetings, while maintaining calendars as needed
• Provide administrative support utilizing ORACLE: procurement card administration, invoice reconciliation/processing, and expense statements, while ensuring designated processes and procedures are followed
• Provide support for bi-weekly timesheet submissions ensuring processes, procedures and proper accounting guidelines are followed
• Ensure proper records management practices (records retention policies) are followed
• Assisting with special projects and tasks within the Customer Solutions organization as needed
  
  

Knowledge, Skills, And Abilities

• Proficiency in Microsoft applications including Outlook, WORD, EXCEL, Power Point required
• 3 years or more of administrative support experience or 3 years or more of Mississippi Power Company experience required.
• Invoice reconciliation experience preferred.
• Maximo or similar software knowledge preferred
• ORACLE software experience preferred
• Ability to be flexible, organize, prioritize, and perform multiple/diverse activities with minimal supervision
• Ability to make administrative/procedural decisions using sound judgement
• Effective written and verbal communication skills
  
  

Behavioral Attributes

• Our Values – Safety First, Intentional Inclusion, Act with Integrity, Superior Performance
• Ability to perform daily with safety-focused attitude and commitment to zero accidents and injuries
• Ability to maintain confidentiality of sensitive information
• Ability to work as team player and assist team members with variety of tasks
• Excellent interpersonal skills and self-motivated
• Ability to build and maintain relationships at all levels
  
  

Mississippi Power , a subsidiary of Southern Company, provides clean, safe, reliable, and affordable energy to more than 192,000 customers and communities in 23 southeast Mississippi counties. For over 100 years, Mississippi Power is a leader in customer service, workforce development and education, environmental stewardship, and employee volunteerism. The company is an industry leader when it comes to working safely, providing around-the-clock reliable service and its expert storm response. Mississippi Power has been at the forefront of innovation in the state through strategic partnerships in electric transportation and solar energy. The company has worked with the Coast Transit Authority to put the state’s first electric public transportation bus in operation and with Forrest County Agriculture High School on the state’s first electric school bus. It also partnered with the Hattiesburg Zoo on a new electric train and worked with the country’s largest Domino’s franchise to electrify its delivery fleet. Also, a leader in renewable energy, Mississippi Power partnered with the Naval Construction Battalion Center to install the first microgrid at a Navy facility. The company was among the first to introduce utility scale solar in the state with nearly 160 MW of renewable energy produced, enough to power 23,000 homes for a year. Mississippi Power’s mission is to provide world-class value to our customers and communities every day.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com .

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 11049

Job Category: Administrative & Clerical

Job Schedule: Full time

Company: Mississippi Power