What are the responsibilities and job description for the Intern - Information Technology Division position at Missouri Secretary of State?
Job Description
Job Description
Description :
We are seeking a motivated and detail-oriented Information Technology Intern to join our IT team. This internship provides hands-on experience in supporting IT operations, troubleshooting technical issues, and assisting with projects that enhance our technological infrastructure. The IT Intern will work closely with experienced professionals to gain practical knowledge in areas such as network administration, software support, cybersecurity, and system maintenance.
Key Responsibilities :
- Assist in troubleshooting hardware, software, and network-related issues for employees or end-users.
- Provide technical support for desktops, laptops, printers, and other devices.
- Help install, configure, and maintain computer systems, software applications, and updates.
- Support IT staff in monitoring and maintaining network performance and security.
- Assist with data backup, recovery processes, and documentation of IT procedures.
- Participate in IT projects, such as system upgrades, software rollouts, or equipment inventory management.
- Respond to helpdesk tickets and escalate complex issues to senior team members as needed.
- Research emerging technologies or tools to support team initiatives.
- Maintain accurate records of technical issues, solutions, and equipment inventories.
Qualifications :
Requirements :
Learning Opportunities :
The above job description in no way implies that these are the only duties to be performed by this employee. The incumbent is expected to perform other duties necessary for the effective operation of the department.
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