What are the responsibilities and job description for the Desk Assistant for 2025-2026 (Aug-May) position at Missouri State University?
Posting Details
Position Title
Desk Assistant for 2025-2026 (Aug-May)
Student Status
Work Study Optional –You are not required to be a Federal Work Study Recipient to hold this position.
Work Location
Springfield Campus
Department
Residence Life, Housing and Dining Services
Hiring Range
$12.30/hr
Department/Employer Operating Hours
24 hours/day
How many hours per week are required?
Varies depending on students' academic schedule
Description of Primary Duties
The desks are operated 24 hours a day. Weekend and overnight shifts will be required on a rotating basis. There will be shifts during breaks and holidays for buildings that remain open.
Work shifts at residence hall front desk as assigned, organizing and updating information as needed, and cleaning and maintaining desk area. Greet and receive inquiries (face-to-face or by phone) in a polite and courteous manner. Meet and communicate daily with the Hall Staff. Respond to emergency situations by understanding emergency contact procedures. Serve as resource person to residents in building. Distribute mail and other information as requested. Check out items and packages to residents using software. Present good image of Missouri State University by means of a tidy appearance, a pleasant and helpful disposition, a positive attitude, and responsive action. Assist the Hall Director, Assistant Hall Director, Receptionist, and Night Host with other duties as assigned.
Work shifts at residence hall front desk as assigned, organizing and updating information as needed, and cleaning and maintaining desk area. Greet and receive inquiries (face-to-face or by phone) in a polite and courteous manner. Meet and communicate daily with the Hall Staff. Respond to emergency situations by understanding emergency contact procedures. Serve as resource person to residents in building. Distribute mail and other information as requested. Check out items and packages to residents using software. Present good image of Missouri State University by means of a tidy appearance, a pleasant and helpful disposition, a positive attitude, and responsive action. Assist the Hall Director, Assistant Hall Director, Receptionist, and Night Host with other duties as assigned.
Required Qualifications
Preferred applicants will be living on campus for 2025-2026 or have lived on campus. Experience working in residence hall system or in hospitality/service industry preferred. Minimum of 12 hours completed or in progress, with 2.0 semester and cumulative GPA (both MSU and overall). Enrollment at Missouri State University is required. Ability to communicate well in group and individual situations. Ability to quickly evaluate and respond appropriately to crisis situations. Must be able to get along with others and work well under pressure. Eligibility for employment is contingent upon a clear University conduct record as well as a background check.
Required Certifications
Additional Qualifications
Special Instructions to Applicants
Contact Information
Residence Hall Director or Residence Life, Housing and Dining Services Office 104
Disclaimer
Disclaimer for off campus positions only.
Equal Opportunity Statement
Non Discrimination Statement
Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict nondiscrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.
This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or military organizations associated with the Armed Forces of the United States of America.
Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict nondiscrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.
This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or military organizations associated with the Armed Forces of the United States of America.
The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer and Institution. Inquiries concerning the complaint/grievance procedure related to sex discrimination, including sexual harassment and sexual assault, should be addressed to the Title IX Coordinator, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, TitleIX@missouristate.edu, 417-836-4252, or to the Office for Civil Rights. All other inquiries concerning the grievance procedure, Affirmative Action Plan, or compliance with federal and state laws and guidelines should be addressed to the Equal Opportunity Officer, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, Compliance@missouristate.edu, 417-836-4252, or to the Office for Civil Rights. (Res. Board Policies No. 70-11; Bd. Min. 10-28-11.)
Posting Detail
Open Date
02/28/2025
Close Date
03/24/2025
Posting Number
20250022STU
Salary : $12
