What are the responsibilities and job description for the PSU Information Desk Attendant position at Missouri State University?
Description of Primary Duties
Run the daily operations of the PSU Information Center, providing excellent service to our customers and a friendly greeting to all who enter. The Information Desk is responsible for :
- Provide friendly service while answering questions on the phone and in person
- Handle emergency situations professionally
- Accurately track lost item reports
- Actively seek to match found items with their owners
- Fill out required reports accurately
- Communicate important information via radio and public address system
- Sort and distribute mail for the building
- Maintain clean and organized work area
Required Qualifications Applicants should be familiar with the Missouri State campus and Plaster Student Union, have experience in front line customer service, and be detail oriented.
Applicants should be friendly, interested in all aspects of working in a customer-centered environment, and be able to manage several tasks simultaneously. Information Desk Attendants are student employees and must meet all University requirements to work on campus. Required Certifications Applicants MUST BE AVAILABLE to work nights and weekends. Additional Qualifications Applicants MUST BE AVAILABLE to work nights and weekends.
