What are the responsibilities and job description for the Testing Coordinator, West Plains position at Missouri State University?
Posting Details
Position Information
Position Title Testing Coordinator, West Plains
Work Location West Plains Campus
Department West Plains Testing Center
HR Home Department 040301 WP ADVISING & ACADEMIC SUPPORT
Pay Grade 42
Proposed Salary $19.25-$20.00 hourly
Position only available to current, regular, full-time Missouri State University employees? No, Position is available to all applicants.
Appointment Type Full Time Regular
Exempt/Non-Exempt Non-Exempt
General Function
The Testing Coordinator-West Plains coordinates the implementation and administration of exams given through the Testing Center. The Testing Coordinator-West Plains informs students, proctors, Testing Center personnel, and other stakeholders regarding software, hardware, and testing procedures, coordinates the test scheduling process and test materials, provides and assists with training and dissemination of information to Testing Center personnel, acts as a liaison with Computer Services, and coordinates efforts to improve and refine usage of the Testing Center.
Description Of Primary Duties
ESSENTIAL DUTIES AND RESPONSIBILITIES
Education: An associate’s degree is required. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.
Experience: A minimum of one year of customer service experience is preferred.
Skills: An extensive knowledge of personal computing, Microsoft Office software, email and internet use is required. Effective written and verbal communication skills are required. Effective interpersonal, customer service, and organizational skills are required. The ability to maintain confidentiality with regard to information processed, stored, or accessed by systems is required. Demonstrated supervisory skills are required. The ability to work effectively with constituencies possessing a wide variety of technical knowledge is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Other: Occasionally the position requires work in the evenings and weekends.
Additional Qualifications
Link to Job Description https://www.missouristate.edu/Human/JobDescriptions/1172.htm
Open Date 01/27/2025
Close Date (If Close Date is blank then the posting is considered open until filled)
Special Instructions to Applicants
First date of consideration is February 10, 2025. Applications will be accepted until the position is filled.
Official transcripts will be required at the time of hire.
EO/AA and Diversity Statement
Non Discrimination Statement
Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict nondiscrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.
This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or military organizations associated with the Armed Forces of the United States of America.
The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity/Affirmative Action/Minority/Female/Veterans/Disability/Sexual Orientation/Gender Identity employer. Inquiries concerning the complaint/grievance procedure related to sex discrimination, including sexual harassment and sexual assault, should be addressed to the Title IX Coordinator, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, TitleIX@missouristate.edu , 417-836-8506, or to the Office for Civil Rights. All other inquiries concerning the grievance procedure, Affirmative Action Plan, or compliance with federal and state laws and guidelines should be addressed to the Equal Opportunity Officer, Office for Institutional Equity and Compliance, Park Central Office Building, Suite 111, Springfield, Missouri 65897, equity@missouristate.edu , 417-836-4252, or to the Office for Civil Rights. (Res. Board Policies No. 70-11; Bd. Min. 10-28-11.)
Background Check Statement
Employment will require a criminal background check at University expense.
Posting Detail
Posting Number 20250016FTS
Quicklink for Posting https://jobs.missouristate.edu/postings/79453
Position Information
Position Title Testing Coordinator, West Plains
Work Location West Plains Campus
Department West Plains Testing Center
HR Home Department 040301 WP ADVISING & ACADEMIC SUPPORT
Pay Grade 42
Proposed Salary $19.25-$20.00 hourly
Position only available to current, regular, full-time Missouri State University employees? No, Position is available to all applicants.
Appointment Type Full Time Regular
Exempt/Non-Exempt Non-Exempt
General Function
The Testing Coordinator-West Plains coordinates the implementation and administration of exams given through the Testing Center. The Testing Coordinator-West Plains informs students, proctors, Testing Center personnel, and other stakeholders regarding software, hardware, and testing procedures, coordinates the test scheduling process and test materials, provides and assists with training and dissemination of information to Testing Center personnel, acts as a liaison with Computer Services, and coordinates efforts to improve and refine usage of the Testing Center.
Description Of Primary Duties
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Administers paper and pencil and online make-up tests for Missouri State University-West Plains faculty, administers a variety of computerized tests, and schedules and administers off-campus tests.
- Maintains security of all testing materials.
- Works with testing companies, instructors, and technical staff regarding technical issues and irregularities, information required for and from testing candidates, and maintains computers, including installing upgrades from testing companies.
- Maintains testing files and inventories testing materials.
- Researches additional testing opportunities for students and the community and publicizes the new tests to the community on the University calendar and website.
- Manages funds from testing services by maintaining reports of testing and accounting for those funds, prepares the employee budgets and monitors and utilizes the Testing Center’s funds for the employee budget.
- Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
- Reports co-curricular effectiveness for outside accrediting agencies
- Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, participating in professional organizations promote Testing Services, attends professional development meetings, and attends training and/or courses as required by the supervisor.
- Contributes to the overall success of the Testing Center by performing all other duties and responsibilities as assigned.
Education: An associate’s degree is required. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.
Experience: A minimum of one year of customer service experience is preferred.
Skills: An extensive knowledge of personal computing, Microsoft Office software, email and internet use is required. Effective written and verbal communication skills are required. Effective interpersonal, customer service, and organizational skills are required. The ability to maintain confidentiality with regard to information processed, stored, or accessed by systems is required. Demonstrated supervisory skills are required. The ability to work effectively with constituencies possessing a wide variety of technical knowledge is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Other: Occasionally the position requires work in the evenings and weekends.
Additional Qualifications
Link to Job Description https://www.missouristate.edu/Human/JobDescriptions/1172.htm
Open Date 01/27/2025
Close Date (If Close Date is blank then the posting is considered open until filled)
Special Instructions to Applicants
First date of consideration is February 10, 2025. Applications will be accepted until the position is filled.
Official transcripts will be required at the time of hire.
EO/AA and Diversity Statement
Non Discrimination Statement
Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict nondiscrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.
This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or military organizations associated with the Armed Forces of the United States of America.
The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity/Affirmative Action/Minority/Female/Veterans/Disability/Sexual Orientation/Gender Identity employer. Inquiries concerning the complaint/grievance procedure related to sex discrimination, including sexual harassment and sexual assault, should be addressed to the Title IX Coordinator, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, TitleIX@missouristate.edu , 417-836-8506, or to the Office for Civil Rights. All other inquiries concerning the grievance procedure, Affirmative Action Plan, or compliance with federal and state laws and guidelines should be addressed to the Equal Opportunity Officer, Office for Institutional Equity and Compliance, Park Central Office Building, Suite 111, Springfield, Missouri 65897, equity@missouristate.edu , 417-836-4252, or to the Office for Civil Rights. (Res. Board Policies No. 70-11; Bd. Min. 10-28-11.)
Background Check Statement
Employment will require a criminal background check at University expense.
Posting Detail
Posting Number 20250016FTS
Quicklink for Posting https://jobs.missouristate.edu/postings/79453
Salary : $19 - $20
