What are the responsibilities and job description for the Franchise/ Corporate Trainer (Mister O1) position at Mister O1 Extraordinary Pizza?
Job Description
- Manages operations standards and quality control of training and teams of Mister O1 restaurants This includes the execution of all Company policies, procedures, programs, and systems.
- Provides leadership, direction, training, and development to the managers and team members.
- Creates and maintains a "MISTER O1 EXTRAORDINARY EXCELLENCE" environment
Leadership behaviors
- Treats each Mister O1 store as if it is the ONLY Mister O1.
- Understands how to train individuals.-Is a good listener-Encourages engagement with the trainee-is very organized-Has patience but makes sure the trainee is making progress-Is clear and transparent with feedback.
- Leads by example
- Energy: Sets the tone with positive energy. The restaurant should “feel good”!
- Knows the entire menu, understands quality expectations and can answer any questions.
Knows and understands and leads by example our service standards.
- Transparency: Has great care and concern for the team AND is always open and honest about an individual's performance opportunities. Embodies the company service and food quality standards and ensures every guest receives an extraordinary experience.
- Anticipates guest needs, effectively interacts and constantly coaches the team while knowing at all times how the team is executing with service and pizza quality.
- Effectively and clearly communicates with everyone. Gives clear verbal direction and has excellent written recap skills.
- Follow up: Has excellent follow up skills. When coaching of any kind is given this role requires consistent follow up to make sure the progress required was completed.
Responsibilities
- Ensure compliance with health and safety regulations
- Develop and implement policies and procedures to improve overall efficiency
- Work with the corporate office to implement national initiatives and programs
- Conduct regular performance evaluations of General Managers and provide coaching and feedback
- Ensure that all employees adhere to company policies and procedures
- Conduct performance audits and helps developing Franchise locations.
Requirements
- Be able to travel to all Mister O1 locations
- 2 years experience in a F&B industry or Hospitality
- Must be passionate for customers
- Must give the extra mile every time possible
- Ability to work in a fast-paced environment
- Excellent communication and leadership skills
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed
Work Location: In person
Salary : $70,000 - $90,000
