What are the responsibilities and job description for the Inside Sales Representative position at Mitchell Lewis & Staver and Mitchell Wine Group?
The Company:
At Mitchell Lewis & Staver we deeply value providing innovative and sustainable solutions while working with one of the world's most important natural resources - water! Through application-specific pumping systems, electronic controls, and packaged systems we help customers find solutions to conserve energy and liquid resources.
Our Culture: Working at Mitchell Lewis & Staver, you'll join a recession proof essential business with an investment minded future! We foster a proactive culture of growth, teamwork and transparent communication, while maintaining a family forward work-life balance.
Position Objective:
Provide customer service and assistance to customers, outside sales, and operations teams. The position will report to the Branch Manager.
Requirements
- Answer incoming phone calls, disburse messages, and manage email flow.
- Submit sales orders and production tickets.
- Understand the ERP application at a beginner level.
- Perform customer service functions.
- Enter direct ship orders and Purchase Orders.
- Perform other duties as required by supervisor.
Essential Functions
- Experience with Microsoft Word, PowerPoint, Excel, and Outlook at a basic level.
- Experience in agricultural, residential, or industrial pumping is preferred.
- Experience with rotating equipment, liquid pumps, and motors preferred.
- Ability to remain at a stationary position 50% of the time.
- Ability to Stand, walk, use hands to finger, handle or feel, and reach with hands and arms.
- Ability to occasionally lift office products and supplies weighing up to 20 pounds.
Characteristics and Competencies Required
- Positive attitude.
- Read and write in English.
- Able to follow instructions.
- Safety conscious.
- Attendance.
Education Required
- High school diploma or equivalent required.
- Bachelor’s degree preferred.
- 1 to 2 years of experience in inside sales or customer service.
Benefits
- Medical, Dental & Vision Insurance
- Retirement: 401(k) matching
- 7 Company Paid Holidays and 1 float holiday
- PTO to support your work-life balance
- Annual Performance Bonus Program
- Health Savings Account (HSA, FSA)
- Dependent Care (FSA)
- Life & Disability Insurance – Basic Life, AD&D, Short- & Long-Term Disability and more!
